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Popular Articles

Most helpful resources to get you started

1

What is HeyJared?

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2

How to write your first pitch

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3

How reporter search works

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Browse by Category

Choose a topic to find the answers you need

Getting Started

1

What is HeyJared?

Learn about our AI-powered PR platform

2

How to write your first pitch in under 5 minutes

Quick guide to crafting compelling pitches

Features & Tools

1

How to use AskJared

AI-powered insights about trending stories

2

Using the Explore/Discover page

Find trending stories and commentary opportunities

3

How to use the Chat interface

Natural language search for reporters and pitches

4

Creating and managing media profiles

Showcase your company to journalists

Reporter Search & Matching

1

How reporter search works

Understanding our matching algorithm

2

Tips for finding the right journalist

Best practices for journalist outreach

3

Why some reporters don't appear in search results

Understanding search limitations

Account & Billing

1

Plan management

Upgrading, downgrading, and understanding plan tiers

2

Billing cycles

Understanding how billing works

3

Payment methods

Adding and updating payment information

Troubleshooting

1

Why can't I find a specific reporter?

Troubleshooting journalist search issues

2

My pitch email bounced — what should I do?

Understanding and resolving email delivery issues

3

Suggesting edits to reporter profiles

How to report issues and suggest corrections for journalist profiles

4

How to report bugs or request features

Help us improve HeyJared by reporting issues

Policies & Compliance

1

Data sources: where HeyJared gets journalist data

Understanding our data collection and verification

2

Responsible pitching: avoiding spam

Building respectful relationships with journalists

Legal

1

Terms of Service

Legal terms and conditions for using HeyJared

2

Privacy Policy

How we collect, use, and protect your data

3

Cookie Policy

Information about cookies and tracking technologies

4

Acceptable Use Policy

Guidelines for proper use of our platform

Still need help?

Can't find what you're looking for? Our support team is here to help you succeed.

Contact support@heyjared.ai