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HeyJared

Deal Terms

Version 2026-11-14 · Last updated November 14, 2026

About these terms#

These Deal Terms are part of HeyJared's Terms of Service. They cover paid deals that a brand and a creator agree in a HeyJared thread, and story ideas a brand sends to a reporter. Where these Deal Terms and the Terms of Service differ about a deal, these Deal Terms apply.

You agree to them by ticking I agree to the Deal Terms when you propose, accept or pay for a deal. We keep a record of which version you agreed to, when, and at which step.

Brands and creators use HeyJared for their business, not as consumers. Paid deals are for brands and creators in the United States, in US dollars.

Who is who#

  • Brand: buys a sponsor spot, guest spot, review or other work from a creator, or sends a story idea to a reporter. The brand pays the agreed amount plus HeyJared's fee and is never paid.
  • Creator: the show, newsletter, channel or person who does the work. The creator pays nothing and keeps 100% of the agreed amount.
  • Reporter: a journalist or newsroom who hears a brand's story idea. Reporters are never paid and never charged.
  • HeyJared: runs the platform, collects the brand's payment for the creator, checks the live link and decides flags. HeyJared is paid its fee.
  • Stripe: our payment provider. Stripe takes the card payment, holds it and pays the creator's bank.

The brand and the creator never see each other's email address. Everything about a deal happens in one shared thread on HeyJared.

HeyJared as the creator's payment agent#

Creators: by setting up payouts or agreeing a paid deal, you appoint HeyJared as your limited agent to collect payments from brands for you. HeyJared collects each payment on your behalf and releases it to you as these terms describe.

Brands: paying HeyJared counts as paying the creator. Once your payment goes through, you have paid the creator for that deal, and any refund comes back to you as these terms describe.

Deal money is taken and held by Stripe, never in a HeyJared bank account. HeyJared is not a bank, and deal payments are not deposits.

Paid deals, step by step#

  1. Same terms for both. Both sides accept the same version of the deal: what it is, what the creator gets, and the date it goes live. Proposing a version counts as accepting it, and any change needs both sides to accept it again.
  2. A date within 30 days. When the brand pays, the date can be no more than 30 days away.
  3. The brand pays up front. The brand pays by card through Stripe, and HeyJared holds the money for the creator. The creator can't touch it yet.
  4. The creator says it's live. Once it's published, the creator taps It's live and adds the link. The piece must be public and clearly marked as sponsored.
  5. HeyJared checks. A person at HeyJared opens the link. If it isn't live or isn't marked as sponsored, HeyJared sends it back with a note, and the creator fixes it and taps It's live again.
  6. The brand gets 48 hours. After the link goes up, the brand has 48 hours to flag a problem.
  7. The creator is paid. If HeyJared approved the link and the brand didn't flag it, the money is released to the creator, who keeps 100% of the agreed amount. It usually reaches their bank about 3 days after going live, on Stripe's timing.
  8. Moving the date. Both sides can move the date by picking the same new date, up to 60 days ahead. A new date can't be more than 75 days after the brand paid, so every deal settles within about 90 days.
  9. It stays up. The creator keeps the piece up and public for at least 30 days after it goes live.

Cancelling and refunds#

  • Before the last 72 hours: either side can cancel before the creator says it's live, and the brand gets everything back, HeyJared's fee included.
  • In the last 72 hours: a brand that cancels in the 72 hours before the agreed date pays the creator half of the agreed amount and gets the rest back. HeyJared keeps no fee. The deal shows the split before the brand confirms.
  • After the date: once the date has passed with nothing live, the brand can cancel and get everything back.
  • The creator cancels: the creator can cancel any time before it's live, and the brand gets everything back. Repeated cancels can cost a creator their account.
  • Not live in time: if nothing is live 14 days after the agreed date, the brand gets everything back automatically, HeyJared's fee included. If the date was moved, the 14 days count from the new date.
  • A link sent back by HeyJared doesn't count as live, so the deal can still be cancelled.

Refunds go back to the card that paid and usually arrive in 5 to 10 days.

Fees#

The brand pays HeyJared $49 plus 15% of the creator's amount, added on top. It's the same whether the two sides met on HeyJared or already work together. For example, a $3,000 deal costs the brand $3,499 and the creator gets $3,000. Stripe's processing cost comes out of HeyJared's fee. Each deal keeps the fee it was agreed at.

HeyJared earns its fee when the creator's money is released. A full refund before then returns the fee too.

Flags and who decides#

If the brand flags a problem, the money stays held until a person at HeyJared decides. HeyJared decides within 5 business days, using only the thread, the link and the agreed deal. The question is whether the creator published what the thread says, by the date, marked as sponsored, and kept it up.

  • A negative opinion is never a reason for a flag. Payment never depends on the creator saying something positive.
  • HeyJared's decision is final for the money it holds for that deal. Any other claim between the brand and the creator stays between them.
  • HeyJared isn't liable for a decision made in good faith.

Card disputes#

A brand agrees not to dispute a card payment for a deal that went live and passed HeyJared's check. If it does, the brand repays HeyJared the disputed amount plus reasonable collection costs. HeyJared keeps the record of every deal (both acceptances, the live link, its check and the brand's 48 hours) and uses it to answer disputes. Card payments use 3D Secure when the card supports it.

HeyJared takes money back from a creator only if the creator faked delivery or took the piece down within 30 days of it going live.

Sponsored disclosure and content#

  • Sponsored means marked. The creator marks paid work as sponsored or as an ad, clearly, in the piece itself (said out loud in a podcast read, not only in show notes), as the FTC's Endorsement Guides and each platform's rules require. HeyJared's check looks for this, but it isn't a guarantee.
  • The brand's claims. The brand approves nothing that hides the deal, is responsible for what it asks the creator to say about its product, and must be able to back up every claim.
  • The creator's content. The creator owns what they make and decides how it sounds, within what both sides agreed in the thread.
  • Usage rights. Any reuse by the brand, such as in ads, on social or on its own site, must be written into the deal itself.
  • Each side covers HeyJared for claims caused by its own content or its own product claims.

Story ideas for reporters#

  1. Pitching a reporter is free. A person at HeyJared reviews every pitch before it's sent.
  2. Before they answer, the reporter sees that if they say yes the brand pays HeyJared $49, that they're never paid, and that they owe the brand nothing.
  3. If the reporter says yes, the brand pays HeyJared $49 through Stripe, and the shared thread opens once it's paid.
  4. The $49 pays for the reporter's yes and the open thread. It is never tied to a story running, a mention, a link or the tone of any coverage. The reporter keeps full editorial control and may write nothing, or write something critical.
  5. If nobody on the reporter's side writes in the thread within 14 days of it opening, the brand gets the $49 back automatically. Otherwise the $49 is final.
  6. Nothing the brand pays reaches the reporter or their outlet.

Taxes#

Creators are responsible for their own taxes. Stripe collects each creator's tax details, including their tax ID, during payout setup, and HeyJared doesn't pay out without them. HeyJared reports creator payouts to tax authorities where the law requires it, for example on Form 1099-K, and doesn't withhold tax.

Liability#

HeyJared always stays responsible for paying out or refunding the money it collected for a deal, as these terms describe. Beyond that, HeyJared's liability to you is limited to the greater of $100 or the fees HeyJared received from you in the 12 months before the claim. HeyJared isn't liable for lost profits, for what either side publishes or says, or for results such as coverage, sales or audience.

Disputes#

Disputes with HeyJared about a deal follow the governing law and dispute resolution sections of the Terms of Service, including the class action waiver. Either side may bring an individual claim in small claims court instead of arbitration if it qualifies. HeyJared's flag decision settles the money it holds for a deal. Any other claim between a brand and a creator is between them.

Changes to these terms#

When these terms change, the version above changes and you'll be asked to tick the box again on your next deal. Each deal keeps the version both sides agreed to.

Questions: hey@heyjared.ai.