Help us improve HeyJared by reporting issues and suggesting improvements
Found a bug or have an idea for a new feature? We value your feedback and use it to continuously improve HeyJared. Here's how to report issues and submit feature requests effectively.
Contact support immediately for critical issues via our priority support channel.
For non-critical bugs, provide detailed information to help us reproduce and fix the issue:
For feature suggestions and ideas to improve HeyJared, please use the feedback tab on the left-hand sideof the application at any time. This is the best way to submit feature requests.
The feedback tab allows you to quickly share your ideas and see what other users have suggested.
For all bug reports, technical issues, account problems, or general support needs, email us at support@heyjared.ai
Use the feedback tab on the left-hand side of HeyJared at any time to submit feature requests and ideas.
This is the most effective way to suggest improvements and see what others have requested.
We'll confirm receipt of your report and provide a ticket number for tracking. Critical issues receive immediate attention.
Our development team reproduces the issue, investigates the cause, and determines the appropriate fix or response.
We'll update you on the status and let you know when fixes are deployed. Feature requests are evaluated for our development roadmap.
| Priority | Examples | Response Time |
|---|---|---|
| Critical | System down, data loss, security issues | < 2 hours |
| High | Major features broken, billing problems | < 24 hours |
| Medium | Minor bugs, UI issues, performance | 2-5 days |
| Low | Feature requests, enhancements | 1-2 weeks |
Your reports and suggestions help us build a better product for everyone. Related topics: