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Vala Afshar

Reporter · US

Indexed articles, last 90 days
6
Latest publication
Aug 28, 2026
Outlet visibility, for zdnet.com
Top 50K sites
Earliest in this view
Jul 16, 2026
The latest indexed work is over 30 days old. There may be a gap in what we hold.

Latest articles

  1. Article · Aug 28, 2026 · Vala Afshar

    3 surveys deliver the same uncomfortable truth about adopting agentic AI - ZDNET (opens the original)

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    Follow ZDNET: Add us as a preferred source on Google. In 2025, agentic AI was still mostly a promise. Today, it’s a stress test for all companies across all industries. The results of three separate research studies — from Deloitte, KMPG PwC, and Accenture — all point to the same uncomfortable truth: Companies are moving fast on adoption and much slower on the harder work of actually rebuilding how they operate with humans and agents as part of their labor force. Deloitte’s Agentic Transformatio

  2. Article · Aug 24, 2026 · Vala Afshar

    Businesses must reinvent their processes and workforce to scale agentic AI adoption - ZDNET (opens the original)

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    Follow ZDNET: Add us as a preferred source on Google. Most US-based companies are under pressure and working hard to shift from experimenting with AI agents to deploying them in production, according to the latest research from Deloitte. A survey of 501 senior business leaders involved in driving their companies’ AI strategies or implementations revealed that most organizations struggle to develop an executable, integrated roadmap for agentic AI initiatives. The survey found that 42% of organiza

  3. Article · Aug 17, 2026 · Vala Afshar

    Business adoption of AI agents tripled this year - as measurable ROI emerges - ZDNET (opens the original)

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    Follow ZDNET: Add us as a preferred source on Google. The average number of AI agents activated per organization increased nearly threefold since 2025, according to the 2026 Agentic Enterprise Index, new research from Salesforce that analyzes aggregate AI usage data from the company’s Agentforce platform. The index analyzes the activity of AI engagements in production for five consecutive quarters of 400 real businesses leverage AI agents to drive ROI. In addition, the index report includes a su

  4. Article · Aug 3, 2026 · Vala Afshar

    AI shopping searches surged 200% in one year - and it's a top priority for commerce leaders now - ZDNET (opens the original)

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    Follow ZDNET: Add us as a preferred source on Google. The use of agentic AI search as the first step in shopping online grew by 200% in the last 12 months, according to Salesforce‘s State of Commerce report, a survey of 3,450 commerce professionals and 4,690 consumers, plus behavioral data from more than 1.5 billion global shoppers. AI is raising the bar for customer expectations, making the expansion of AI for e-commerce the No. 1 priority for commerce leaders. Here are the key takeaways from t

  5. Article · Jul 30, 2026 · Vala Afshar

    Field service is 95% on board with AI but these legacy issues need attention - ZDNET (opens the original)

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    Follow ZDNET: Add us as a preferred source on Google. Almost all (95%) field service organizations now use AI, and 85% plan to increase investments over the next two years, according to Salesforce’s State of Field Service research, a survey of over 2,300 field service professionals across nine countries. Here are other key findings from the research: The research suggested AI adoption has reached critical mass in field service organizations, with clear business objectives and a leadership commit

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