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Shannon L. Gollnick

Reporter

Indexed articles, last 90 days
2
Latest publication
Sep 10, 2026
Outlet visibility, for EMS1
Top 1M sites
Earliest in this view
Jul 9, 2026

Latest articles

  1. Article · Sep 10, 2026 · Shannon L. Gollnick, DBA, NRP, FP-C

    Seattle officials question FD over ambulance contractor, AI-assisted 911 triage (opens the original)

    Excerpt · English

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    SEATTLE — The Seattle Fire Department may seek more accountability from its ambulance contractor after being questioned by the City Council about using an out-of-state nurse line and an artificial intelligence program to help triage 911 calls. Councilmember Bob Kettle invited Fire Department officials to a meeting of his public safety committee Tuesday in reaction to reporting by The Seattle Times this year that raised concerns about the nurse line and AI program. | MORE: The 5 stages of AI that

  2. Article · Jul 9, 2026 · Shannon L. Gollnick, DBA, NRP, FP-C

    The paradox of progress (opens the original)

    Excerpt · Neutral tone · English

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    EMS has always been a technologically adaptive profession. From cardiac monitors to electronic patient care records, innovation has consistently altered how care is delivered. Artificial intelligence represents the next inflection point — not merely a new tool, but a fundamental shift in how cognitive work is performed. AI systems are increasingly capable of analyzing vast data sets, identifying patterns, predicting outcomes and standardizing decision pathways. In EMS, this translates to faster

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