Robin Gilbert-Jones
- Indexed articles, last 90 days
- 2
- Latest publication
- Sep 4, 2026
- Outlet visibility, for Skift
- Top 1M sites
- Earliest in this view
- Jul 29, 2026
Latest articles
The New Travel Loyalty Leaders Aren't Hotels or Airlines â They're Banks (opens the original)
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Travel companies have spent years worrying about losing customers to online travel agencies. The bigger threat was already in the wallet. Select a question above or ask something else Skift Research's Global Travel Insights survey shows that there is a new leader in the competition for loyalty. Hotels, airlines and online travel agencies arenât just competing with each other any more; they now have to contend with credit cards, which currently resonate most with travelers. When asked which loy
Sustainability Doesn't Sell Itself â Sell It as an Experience Instead (opens the original)
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Experience premiums are bankable; sustainability premiums are not. Both poll more than 70% on the question of whether they matter to travelers, but only one shows up in wallet share. Select a question above or ask something else Travelers will pay a premium for experiences and activities â but not when they're sold as saving the planet. Skift Research's Global Travel Insights: What's New for 2026 survey shows the pricing problem. 78% of travelers claimed sustainability will matter in their tra
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Top 1M sites
For Skift, the outlet · Measured Aug 1, 2026
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