HeyJaredRandy O'Connor
- Indexed articles, last 90 days
- 3
- Latest publication
- Aug 31, 2026
- Outlet visibility, for Modern Tire Dealer
- Top 5M sites
- Earliest in this view
- Jul 6, 2026
Latest articles
O'Connor: How to Bridge the Mentorship Gap (opens the original)
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Almost every meeting I sit in, someone brings up the same problem: "We can’t find good techs, and when we do, we can’t keep them. We’ve tried signing bonuses, higher flat rate and free lunches on Fridays." Six months later, another tech is gone to a competitor down the street or out of the industry altogether. We blame the labor market, the younger generation — anything except the real answer sitting in front of us. In his book, “The Dream Manager,” author Matthew Kelly tells the story of a comp
O'Connor: Where Real Improvement Begins (opens the original)
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For a lot of dealers, peer-to-peer groups are one of those things that sounds simple from the outside, but as we are often forced to realize, simple is not easy. A group of non-competing dealers gets together, compares numbers, talks about what’s working and what’s not and everyone goes home a little better-equipped. That is the basic idea. But in practice, a good peer-to-peer group can become much more than a benchmarking exercise. For many dealers, it becomes a source of operating discipline.
O'Connor: Why Commitments Become Behavior, Culture (opens the original)
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I will always believe independent businesses win when they do the things that larger, more complex organizations either can’t do, won’t do or have forgotten how to do. Independent businesses know the customer, the employee and the market. But underneath all of that is something even more important: commitments. A business isn’t valuable simply because it has equipment, inventory, locations, revenue, a customer list or a solid net. Those things are a part of valuation and they matter, but they’re
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Top 5M sites
For Modern Tire Dealer, the outlet · Measured Aug 1, 2026
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