HeyJaredNatalie Ruiz
- Indexed articles, last 90 days
- 2
- Latest publication
- Sep 10, 2026
- Outlet visibility, for forbes.com
- Top 5K sites
- Earliest in this view
- Jul 29, 2026
Latest articles
As AI Adoption Rises, Trust Is Falling (opens the original)
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Natalie Ruiz, CEO of AnswerConnect, leads with a human-centered approach, blending tech with real connections to help businesses grow 24/7. As AI adoption rises, customer trust is falling. In our 2026 AI Customer Service Attitudes Report, 57% of consumers surveyed said they would trust a business less if it predominantly uses AI in customer service interactions, up from 53% just a year ago. The warning for businesses is clear: In the race to automate customer experience, many may be eroding the
Thriving In Hard Times: Growth Is Often Hidden Inside Existing Demand (opens the original)
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Natalie Ruiz, CEO of AnswerConnect, leads with a human-centered approach, blending tech with real connections to help businesses grow 24/7. During every economic downturn, I see the same instinct emerge. Businesses ask their teams to do more with less. More customer service. More administrative work. More follow-up. More problem-solving. Yet the companies that emerge stronger often do something different. They become more selective about what deserves their people's time and attention. They unde
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Top 5K sites
For forbes.com, the outlet · Measured Aug 1, 2026
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