Matt Kulik
- Indexed articles, last 90 days
- 2
- Latest publication
- Sep 10, 2026
- Outlet visibility, for insideARM
- Top 10M sites
- Earliest in this view
- Aug 13, 2026
Latest articles
Who Do Consumers Trust More? Human or AI Agents in Debt Collection - insideARM (opens the original)
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As AI agents grow in popularity within the debt collection industry, there is a core question being asked by businesses – who do consumers trust more, AI or human agents? There’s an assumption that consumers will always prefer a human since they provide an innate understanding that AI technology can’t replicate. When we look at the data and consumer trends, the answer is more complicated and nuanced. We’re going to take a closer look at the dynamic between consumers trying to resolve financial o
Top 5 Debt Collection Trends to Watch Through the End of 2026 - insideARM (opens the original)
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2026 is shaping up to be a defining year for debt collection strategies. Consumer expectations have changed, economic pressures continue to weigh on the economy and AI technology is more essential than ever before. Some of the most successful recovery strategies proactively adjust their approach based on important trends like these. To help give your business a clearer picture of how to approach debt collection for the rest of 2026, we’ve compiled five trends to keep in mind. According to the re
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For insideARM, the outlet · Measured Aug 1, 2026
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