HeyJaredKristen Doerer
- Indexed articles, last 90 days
- 2
- Latest publication
- Aug 21, 2026
- Outlet visibility, for yahoo.com
- Top 1K sites
- Earliest in this view
- Jul 6, 2026
Latest articles
The FTC is turning its sights on personalized pricing. What does it mean for CX? (opens the original)
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This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. The Federal Trade Commission is seeking public comment on personalized pricing, the practice of changing the price for a consumer based on their personal data and what businesses think a consumer is willing to pay. "When consumers see a listed price, they expect it to be [the] same price that everyone else sees, not the retailer's estimate of how much they are willi
Behind the disconnect: how CX leaders view AI projects and results (opens the original)
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This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. Two-thirds of CX leaders call their most recent AI project a success, but many projects are hitting substantial roadblocks, according to a survey released last week by Laivly, an AI and automation platform for contact centers. Just over half of AI projects, 53%, have exceeded budget, and 43% are currently delayed or stalled. Some AI projects are also hurting revenue
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Audience
Top 1K sites
For yahoo.com, the outlet · Measured Aug 1, 2026
Website popularity band, not a count of readers or article views.
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