Joseph P. Truncale
- Indexed articles, last 90 days
- 11
- Latest publication
- Sep 17, 2026
- Outlet visibility, for Printing Impressions
- Top 5M sites
- Earliest in this view
- Jul 9, 2026
Latest articles
A Simplified Organizational Scorecard (opens the original)
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NOTE: If you’re attending the PRINTING United Expo 2026 in Las Vegas September 23-25, check out my session: Performance Management: Linking Strategy with Results on Wednesday, September 24 at 3pm. It’s an enduring challenge for organizational leaders: How to track enterprise-wide progress in a simplified yet meaningful way. Here’s a process that does both. Setting organizational goals is best done by the senior leadership team. The specific targets chosen for measuring enterprise-wide performanc
Constructive Feedback Wanted (opens the original)
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According to numerous research organizations, a leading cause of employee frustration and disengagement is the lack of feedback, coaching, and yes, even constructive feedback they receive from their managers. Informal discussions with managers tell a different story. Many of the managers, even some senior executives I meet with tend to dismiss the need for frequent feedback (note that giving instructions does not qualify as helpful feedback). Sharing what is going well and where improvement is n
Why Performance Management Still Matters (opens the original)
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Some years ago, as Executive Vice President of NAPL, I was asked to oversee the procurement of a better, more meaningful way to help our managers and supervisors monitor, measure and improve the workplace performance of our 50 team members. Although we were conducting performance appraisals at the time, there was frustration in how they were structured and implemented. Mostly, the entire process was viewed as a perfunctory, “check the box” requirement which did little to fortify the development
'Know What You’re Talking About: Read!' (opens the original)
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That line (in fact, the only line in the entire 30 second spot) is taken from a public service announcement which ran on television some years ago. The spot featured a group of young men in a diner having a discussion and although there is no audible dialogue (only background music) the discussion/debate is quickly becoming heated and may even come to blows. Just then, another young man walks in, calmly joins the discussion and very quickly, all involved cool down and listen to what must be word
Be Different, Not Just Better! (opens the original)
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Too often, organizational leaders become consumed with their competitors; what they are doing, how and for whom. This can frame the decisions they make and the strategy they employ to try to gain a “competitive advantage.” The paradox of this approach is that the best way to gain this advantage is not by doing the same things only better, but by doing new things in new and different ways. Some years ago, I began running competitively. Playing sports, I always hated running, mostly because our co
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