Joanne Carew
- Indexed articles, last 90 days
- 6
- Latest publication
- Oct 1, 2026
- Outlet visibility, for ITWeb
- Top 500K sites
- Earliest in this view
- Jul 21, 2026
Latest articles
Penetration testing alone is no longer enough (opens the original)
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A penetration test is a simulated attack on a computer system, network or application to expose security weaknesses before real attackers can exploit them. Instead of waiting for a real breach, this vulnerability exercise tests a business’s existing security controls and, in doing so, identifies where defences might be falling short. While penetration testing is important, Nithen Naidoo, founder and CEO at Snode Technologies, believes it doesn’t go far enough. “This kind of assessment often lack
Modern defence is connected. Cyber defence must be built in (opens the original)
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A collaborative South African defence-industry capability-building project is set to launch at the Africa Aerospace and Defence (AAD) exhibition in Centurion later this month. The initiative is called Project CLASSS, which stands for cyber, land, air, sea, space and security (particularly border security), and it looks to bring together capabilities from different South African defence and technology companies, rather than having different companies showcase isolated products. The goal of Projec
AI agents rewrite customer experience playbook (opens the original)
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In 2026, artificial intelligence (AI) agents are changing the customer experience game. This was the word from Luke Duffell, director of customer service automation and solution engineering at NiCE, speaking this week at CEM Africa 2026, at the Century City Conference Centre in Cape Town. Most people in this room use ChatGPT, Claude, or Gemini everyday because in many ways these tools have fundamentally changed our lives for the better, he said. In the past, when someone was looking for informat
SA innovation ecosystem policy hub goes live (opens the original)
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The Department of Science, Technology and Innovation (DSTI), the Council for Scientific and Industrial Research (CSIR) and the Allan Gray Centre for Africa Entrepreneurship at Stellenbosch University officially launched the South African Innovation Ecosystem Policy Hub (SAIEPH) at Asara Wine Estate on Friday. The goal of the three-year pilot is to give policymakers a shared, evidence-based picture of South Africa’s innovation ecosystem by bringing together information that is currently fragmente
Why hyperlocal underwriting is insurance's new competitive advantage (opens the original)
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Let’s imagine you have two homes, in the same suburb, with similar replacement values, comparable sums insured and broadly similar policyholder profiles. On paper, the pair might appear identical. And they’re just four kilometres apart. Traditional underwriting models would likely classify them within the same rating territory and produce almost identical premiums. But one of these homes is located on a steep hillside where flash flooding is common after heavy rains. The other, despite being on
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Top 500K sites
For ITWeb, the outlet · Measured Aug 1, 2026
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