Jo Miller
- Indexed articles, last 90 days
- 2
- Latest publication
- Sep 23, 2026
- Outlet visibility, for Moneymarketing
- Top 5M sites
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- Aug 5, 2026
Latest articles
Jo Miller: The moments that matter for protection (opens the original)
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This week is Income Protection Action Week (IPAW) and the theme this year is ‘the moments that matter’. For a long time, the protection industry has relied upon key moments in our customers’ lives to prompt them to seek out protection. We often refer to these moments as trigger points which, perhaps, misleadingly implies that if a person experiences one of these moments, they will feel compelled in some way to seek out protection. The missing link here, of course, is awareness. Customers need so
Jo Miller: The 7Families initiative tells us we need better outcomes (opens the original)
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In any industry there are key moments. Sometimes these are defined by regulatory milestones, sometimes by the emergence of new players, acquisitions and exits. And although each of us can point to key moments in our own careers, what marks a moment as key for an industry is that many people experience it during the same period. 7Families was one such moment. It was the first initiative of its kind to unite the industry in totality with no individual commercial gain for those involved. It took us
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