Ismail Amla
- Indexed articles, last 90 days
- 2
- Latest publication
- Sep 9, 2026
- Outlet visibility, for forbes.com
- Top 5K sites
- Earliest in this view
- Jul 14, 2026
Latest articles
AI Agents And The Innovator’s Dilemma Are Transforming Payments (opens the original)
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Ismail Amla, Senior Vice President, Kyndryl Consult. Agentic commerce is disrupting the payments industry, presenting forward-thinking leaders with a fresh opportunity to innovate. The story behind this shift stretches back to the beginning of the internet, when a feature for handling payments was built into the core protocol but never used. As a result, online payments moved through networks owned by global payment processors and financial technology platforms. The transaction fees charged by
Why Rewiring Work Is The Defining Challenge Of The AI Era (opens the original)
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Ismail Amla, Senior Vice President, Kyndryl Consult. While debate swirls around how AI will impact the labor market, a paradox is emerging: as some companies increase automation, they’re finding people to be more valuable than ever. Consider one media and software company that automated every internal function it could using popular AI coding tools. The company found itself with more outputs that experts had to shape. Human oversight and judgment became even more critical to delivering value.
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Audience
Top 5K sites
For forbes.com, the outlet · Measured Aug 1, 2026
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