Francesca Fenzi
- Indexed articles, last 90 days
- 4
- Latest publication
- Sep 2, 2026
- Outlet visibility, for KALW
- Top 1M sites
- Earliest in this view
- Jul 21, 2026
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How companies use your data to set prices (opens the original)
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This story aired in the September 02, 2026 episode of Crosscurrents. If you've ever wondered why the same flight, hotel room, or grocery item seems to cost a different amount depending on who's buying it, you’re not imagining things. Companies are using the data we expose online, including our location, our browsing habits, even assumptions about our income, to decide what prices to charge us. It's called surveillance pricing, and it's becoming more common across the retail world – from airlines
Surveillance pricing bill narrowly misses deadline (opens the original)
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Correction: A previous version of this story stated that AB2564 passed. In actuality, AB2564 passed in both the state Assembly and Senate. Due to amendments made in the Senate, the bill was returned to the Assembly for a final 'concurrence’ vote. That vote was still pending by the end of the legislative session at midnight on Monday, August 31. The headline and copy have been updated to reflect this. California could have joined three other states in banning surveillance pricing this year. Assem
San Francisco Supervisors delay support for a state surveillance pricing ban (opens the original)
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Last year, SF GATE reported that San Francisco shoppers were charged $500 more per night for a hotel on Booking.com than their counterparts in Phoenix, while shopping for the same room, in the same city, on the same travel dates. It's a practice called surveillance pricing, and it's become more common with the rise of e-commerce and online shopping. At a meeting this week, the San Francisco Board of Supervisors delayed weighing in on Assembly Bill 2564, which would prohibit retailers in Californ
Big changes go into effect this month for those with federal student loan debt (opens the original)
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If you have federal student debt, big changes went into effect this month, limiting how you can pay it back. Celina Damian is California’s first, and only, Student Loan Servicing Ombudsperson. Even she’s having trouble parsing the new rules. “The changes that are happening will affect a lot of borrowers, if not all of them, at some point. But it's not a one-size-fits-all plan,” Damian told KALW. Going forward, people who have already taken on federal loans for education will be more limited in h
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