Donovan Jackson
- Indexed articles, last 90 days
- 17
- Latest publication
- Sep 25, 2026
- Outlet visibility, for ChannelLife Australia
- Top 10M sites
- Earliest in this view
- Jul 15, 2026
Latest articles
Some AI risks more subtle than others (opens the original)
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On a recent opportunity to chat with AI thought leader Toby Walsh, he shared that one of his concerns with the emergence of workable forms of the technology is the possibility of people losing the ability to think for themselves. While the jury is out on how many or even if the broader populace ever had this capability in the first instance, a recent high-profile example has lent some credence to Walsh's worry. None other than Prince Harry came up short during a 'oh won't somebody please think o
Opinion: Yes, AI is coming for your job (opens the original)
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I've got very bad news for everyone who needs to hear it. You aren't owed a job. Not only that, but if a machine can do your job better, then a machine should do it. And that includes AI when, and wherever possible, for the simple reason that you are the few, and as with the introduction of any technology, it is for the benefit and advantage of the many. That was my immediate and admittedly callous thought on seeing news of a strike taking place at the University of Sydney. In brief, the faculty
Docusign's next move: Own the contract, not just the signature (opens the original)
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It's done a pretty good job of taking out the friction of physical signatures, and now Docusign is setting its sights wider by platforming contract management. The goal is the same, if considerably expanded: eliminate those hangups between applications and people, so administrative work gets done faster with less frustration. But with vendors everywhere looking to own customers on 'their' platform, just how does Docusign gain traction? The company's Chief Product Officer Graham Sheldon described
QBE: Mooted critical infrastructure penalties hint at cyber regulatory future (opens the original)
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The market for cybersecurity insurance is maturing as company directors wise up to the realities of pervasive threats on the one hand, and the regulatory environment coalesces on the other. With New Zealand's incoming Cyber Security Strategy introducing mandatory obligations for some sectors along with severe fines and even personal criminal liabilities, the only question remaining is perhaps why every business at wouldn't at the very least seek advice on adding this type of insurance to the pro
AI, the MSP and the difference between personal and enterprise productivity (opens the original)
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Putting AI to work within complex environments is more difficult at the coal face than it appears on the vendor chalkboard. That's a reality faced by managed services providers across Australia and New Zealand, where success in complex operations depends on a combination of human ingenuity, empathy, and technical excellence wrapped in strictly defined processes. But these challenges aren't about to stop AI providers, nor MSPs, from having a go. There is ample room for automation, especially wher
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