HeyJaredChristopher Elliott
- Indexed articles, last 90 days
- 28
- Latest publication
- Sep 27, 2026
- Outlet visibility, for East Bay Times
- Top 500K sites
- Earliest in this view
- Jul 6, 2026
Latest articles
Travel Troubleshooter: Princess Cruises added $3,967 to my bill after I paid for a suite upgrade at a lower price (opens the original)
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I booked a cruise on the Star Princess (a Princess Cruises ship) about 18 months in advance. A few months later, I called to upgrade to a suite. A Princess representative quoted me a $1,449 price, and I paid the additional amount that day. My confirmation sheet showed my cabin and stated "paid in full" with a zero balance. It also noted I was entitled to suite benefits like specialty dining. The trouble started when I tried to make dining reservations. The website tried to charge me for things t
Help! My $1,866 Lenovo Yoga is an expensive paperweight (opens the original)
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Q: I paid $1,866 for a new Lenovo Yoga 9 a little over a year ago. I’m a writer and keynote speaker, so I need a device that works when I’m on the move. Less than a year after I bought it, the battery started crashing. It would go from 100 percent to 30 percent in just two hours. Lenovo sent an in-home repair technician who replaced the battery and the motherboard, but the problem didn’t go away. Every time I call tech support, they run diagnostics, tell me they fixed it, and then the battery cr
Overseas Adventure Travel promised me a price lock — and then broke it (opens the original)
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Q: I paid in full for an Overseas Adventure Travel (OAT) trip to Spain and Portugal almost a year in advance. I did this specifically to take advantage of the Good Buy program, which OAT advertises as a way to “secure your trip’s price and protect yourself from cost increases.” A few months later, Air France canceled our original flight. OAT rebooked us on Delta, but then it mailed me an invoice for an additional $670 for customized air cost. I called and spoke with a representative who told me
My GE washer is a heavy metal drummer, but I didn’t buy tickets to the show (opens the original)
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Q: I bought a GE Unitized Spacemaker washer/dryer for $1,856 to replace an older unit. Ever since it was installed six months ago, the machine has rocked and banged so violently during spin cycles that it hits the surrounding walls. I’ve contacted GE at least 10 times, and technicians have visited my home five times. The problem is that the technicians run controlled tests that don’t match how I actually use the machine. One tech ran a test with no water and no clothes. Another used four identic
Can Princess Cruises charge you more after you paid in full? (opens the original)
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Q: I booked a cruise on the Star Princess about 18 months in advance. A few months later, I called to upgrade to a suite. A Princess representative quoted me a $1,449 price, and I paid the additional amount that day. My confirmation sheet showed my cabin and stated “paid in full” with a zero balance. It also noted I was entitled to suite benefits like accessing the Sanctuary and specialty dining. The trouble started when I tried to make dining reservations. The website tried to charge me for thi
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Top 500K sites
For East Bay Times, the outlet · Measured Aug 1, 2026
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