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Chang Sau Sheong

Reporter · SG

Indexed articles, last 90 days
3
Latest publication
Sep 28, 2026
Outlet visibility, for The Business Times
Top 50K sites
Earliest in this view
Jul 20, 2026

Latest articles

  1. Article · Sep 28, 2026 · Chang Sau Sheong

    Red, amber or green: Why more companies should use this AI framework and make their lines public (opens the original)

    Excerpt · Neutral tone · English

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    Each colour can set a different limit on the work that can be handed to a machine SINGAPORE’S courts have a simple framework for using artificial intelligence. Chief Justice Sundaresh Menon has described the uses in court as either green, amber or red, with each colour setting a different limit on work that can be handed to a machine. Although developed for the courts, these distinctions offer corporate executives a way to decide how AI can assist their staff while keeping people responsible for

  2. Article · Aug 31, 2026 · Chang Sau Sheong

    What happens when the digital option is the only one available? (opens the original)

    Excerpt · English

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    Digital exclusion can happen to any of us, and often when we most need help THESE days, it is next to impossible to get through an entire day without one’s mobile phone. We use it to make payments, prove our identities, retrieve tickets, enter buildings and access our bank accounts, among many other uses. Digital services began many years ago as the convenient option we could pick. A person could either queue at a counter in person to complete a task, or finish that same task online in about fiv

  3. Article · Jul 20, 2026 · Chang Sau Sheong

    Who is accountable when an AI agent decides? (opens the original)

    Excerpt · Critical tone · English

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    Lawyers and CIOs are grappling with this issue when a company’s decision-maker isn’t an actual person WITH the rise of artificial intelligence, one question that is often asked is who is accountable when an AI agent makes a decision? Nobody, it turns out, if you ask the senior management at Air Canada. In 2022, a traveller named Jake Moffatt asked the airline’s chatbot how a bereavement fare discount worked. The chatbot replied to say he could book the fare first at full price and claim the disc

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Top 50K sites

For The Business Times, the outlet · Measured Aug 1, 2026

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