HeyJaredCamsoft CRM Solutions
- Indexed articles, last 90 days
- 4
- Latest publication
- Sep 8, 2026
- Outlet visibility, for ITWeb
- Top 500K sites
- Earliest in this view
- Jul 17, 2026
Latest articles
If all CRM systems do the same thing, why are the results so different? (opens the original)
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Ask five CRM vendors what their software does and you are likely to hear remarkably similar answers. Contact management. Sales pipelines. Activities. Dashboards. Reporting. Mobile access. Automation. Artificial intelligence. On paper, the differences can sometimes look surprisingly small. So, if most CRM systems apparently do the same things, why do some become central to the way a company operates while others end up as expensive databases that salespeople reluctantly update before the Monday m
Financial advisers need CRM to do more than store client details (opens the original)
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Financial advice has always been a relationship business. But increasingly, the technology sitting behind that relationship determines how much time an adviser actually has to spend with clients. The problem is not a lack of information. Financial advisers typically have plenty of it. Client details, investment information, correspondence, meeting notes, compliance records, financial plans and portfolio data may all exist somewhere within the business. The problem is bringing that information to
AI won't fix bad CRM data, warns Camsoft (opens the original)
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Artificial intelligence is rapidly finding its way into customer relationship management, promising to reduce administration, improve productivity and give sales teams faster access to customer intelligence. But AI cannot compensate for poor CRM discipline. That is the view of Camsoft Solutions, which says businesses looking to introduce AI into their sales and customer service environments first need to ensure the underlying customer information is accurate, current and consistently maintained.
Is 'we're experiencing higher than normal volumes' becoming the new normal? (opens the original)
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This morning I experienced something we've all become accustomed to, says Mark Annett, Head of CRM Sales at Camsoft CRM Solutions. I e-mailed a medical provider and, within seconds, received an automated response thanking me for my e-mail and politely informing me that their support desk was experiencing exceptionally high volumes. My enquiry would be answered... eventually. A little later, I called my bank. Before I spoke to a human being, I was treated to the familiar soundtrack of hold music,
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