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Alyssa Summers

Reporter

Indexed articles, last 90 days
7
Latest publication
Sep 29, 2026
Outlet visibility, for Printing Impressions
Top 5M sites
Earliest in this view
Jul 7, 2026

Latest articles

  1. Article · Sep 29, 2026 · Alyssa Summers

    How PSPs Can Sell More Using Buyer Intent Data (opens the original)

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    Most print shops do not have a shortage of potential customers. The bigger challenge is figuring out which companies are actually interested in buying right now. Sales teams can spend hours calling cold lists, researching businesses, and following up with prospects who may have little immediate need for printing. Buyer intent data changes that equation. Instead of treating every company as an equally valuable prospect, print shops can look for signals that suggest a business is actively research

  2. Article · Sep 15, 2026 · Alyssa Summers

    The Print Sales Metrics Most Shops Never Track (opens the original)

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    Revenue is usually the first number a print shop looks at when evaluating sales performance. It matters, but revenue alone cannot tell you whether your sales process is healthy. It tells you what happened, not why it happened. A shop can hit its revenue goal while quotes are sitting untouched, existing customers are ordering less often, or new accounts are disappearing after their first job. Those problems may not become obvious until revenue starts declining. The right print sales metrics provi

  3. Article · Sep 1, 2026 · Alyssa Summers

    Do You Need a Dedicated Sales Development Rep? (opens the original)

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    Many print companies ask their best salespeople to do almost everything. They prospect for new accounts, research buyers, follow up with leads, prepare estimates, manage existing customers, solve production issues, and close new business. The question is whether using an experienced print salesperson for every stage of that process is the most productive use of an expensive sales resource. A sales development representative, or SDR, offers another option. Instead of managing the entire customer

  4. Article · Aug 18, 2026 · Alyssa Summers

    Will AI Agents Become the Next Print Buyer? (opens the original)

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    What happens when your customer’s next print buyer is not a person visiting your website, emailing a CSR or calling for a quote, but an AI agent tasked with finding the best supplier and placing the order? AI agents are beginning to move ecommerce beyond answering questions and recommending products. Increasingly, these systems can search for products, compare suppliers, collect pricing, evaluate options and take actions on a buyer’s behalf. For commercial printers, this raises an important ques

  5. Article · Aug 4, 2026 · Alyssa Summers

    What Makes a Print Company Impossible to Replace? (opens the original)

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    The print industry has never been more competitive, but the companies that continue to grow are not always the ones with the lowest prices. They are the ones customers trust to solve problems, simplify workflows, and consistently deliver results. While price may help win an opportunity, it rarely creates lasting loyalty. The strongest print providers understand that customer retention is built through relationships, expertise, and operational value. They become an extension of their customers' b

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