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Your Customer, Your Success

Your Customer, Your Success is a business leadership podcast focused on how client-centric strategy drives sustainable business growth.Hosted by Gary Marra, Client Strategy Advisor, the show features candid conversations with founders, executives, and operators who understand…

Podcast · By Gary Marra · English · Official site

Indexed episodes, last 90 days
9
Latest publication
Sep 16, 2026
Audience
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Earliest in this view
Jul 8, 2026

Latest episodes

  1. Episode · Sep 16, 2026

    How PR Builds Trust, Attracts Customers, and Drives Referrals with Lexie Smith (opens the original)

    Episode notes · Positive tone

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    How PR Builds Trust, Attracts Customers, and Drives Referrals with Lexie Smith Summary In this episode of Your Customer, Your Success , Gary sits down with Lexie Smith, Founder and CEO of GROWTH MODE, PR strategist, thought leadership expert, three-time entrepreneur, and host of the Pitchin' and Sippin' podcast. PR is often reduced to press releases, media coverage, or crisis communications. Lexie takes a much broader view: The second word in public relations is relationships. Those relationship

  2. Episode · Sep 9, 2026

    YOLO Gary Goes Solo: Building the Next Chapter (opens the original)

    Episode notes · Positive tone

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    Summary In this solo episode of Your Customer, Your Success , Gary steps back to reflect on how the show has evolved, what he has learned from more than a year of conversations with entrepreneurs, executives, advisors, and operators, and how those lessons helped shape the next chapter of his own career. The show began with a strong focus on customer experience and customer success. Over time, the conversations expanded into entrepreneurship, leadership, relationships, operations, profitability,

  3. Episode · Sep 2, 2026

    A Leap of Faith: From Ministry to Entrepreneurship with Matt Estrin (opens the original)

    Episode notes · Positive tone

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    A Leap of Faith: From Ministry to Entrepreneurship with Matt Estrin Summary In this episode of Your Customer, Your Success , Gary sits down with Matt Estrin, entrepreneur, author, and founder of 477 Distilling. After spending 15 years in ministry, Matt made an unconventional career move. A trip to Napa Valley sparked an interest in the business and craft of making spirits. He started learning on a five-gallon still in his kitchen, eventually attended Moonshine University in Kentucky, and in 2018

  4. Episode · Aug 26, 2026

    Leadership Mindset: Limiting Beliefs, Self-Awareness, and Better Decisions with Steve Barton (opens the original)

    Episode notes · Neutral tone

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    Leadership Mindset: Limiting Beliefs, Self-Awareness, and Better Decisions with Steve Barton Summary In this episode of Your Customer, Your Success , Gary sits down with Steve Barton, executive coach, author, and creator of The Game of Ten® , an awareness-based framework designed to help leaders and high performers operate with greater clarity, confidence, and intention. Steve brings more than four decades of real-world business experience, including growing his family’s florist business from ro

  5. Episode · Aug 19, 2026

    Marriage, Identity, and the Empty Nest with Rick & Clancy Denton (opens the original)

    Episode notes · Positive tone

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    In this episode of Your Customer, Your Success , Gary sits down with Rick and Clancy Denton, husband and wife of 26 years, co-hosts of The Loud Quiet podcast, and co-authors of The Loud Quiet: Love, Laughter, and Life in the Empty Nest . Rick also holds a special place in the history of the show: he was Gary’s very first guest! This time, the conversation is much more personal. It started with a question Clancy asked Rick as their youngest child was preparing to leave home: What happens to us wh

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