Work Wise
The world of work from an organizational psychology perspective.
- Indexed issues, last 90 days
- 12
- Latest publication
- Sep 29, 2026
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- Earliest in this view
- Jul 22, 2026
Latest issues
Worthwhile Content from September 2026 (opens the original)
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World of Work:In September, I responded to a reader question about whether or not it’s okay to block off your calendar on Fridays simply because you’ve finished your work, argued that executives <a href="https://workwise.substack.com/p/executives-should-be-ignorant?r=mxjeb&utm_campaign=post&utm_m
A Problematic Pronoun in Your Workplace (opens the original)
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If there’s one pronoun that shows up problematically in workplaces everywhere, it’s we. Managers and leaders understandably want to emphasize that you’re all part of a team. You’re collaborative. You’re all in it together! One way to do this is to use the pronoun “we”; it’s an attempt to foster a spirit of togetherness. Often the pronoun is used appropriately, as in “we have a call at 3pm”. Where is becomes problematic is when we is used to give directions or feedback. Many worry that directions
Where Should You Spend Your ‘Management Time’? (opens the original)
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Quick exercise: Make a three-column table. In the first column, write down the name of each person you manage. In column two, label each person as either:In the top 20% of performers on your team,In the bottom 20% of performers on your team,Or somewhere in the middle (other 60%). In the third and final column, allocate the percentage of time/effort you spend doing management things with each p
Executives Should Be Ignorant (opens the original)
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The Corporate Iceberg. You know the one I mean… where the ice above the surface represents what’s visible, while the depth and breadth of the menacing structure rests below? The first use of this classic metaphor may have been the “Iceberg of Ignorance”. According to legend (yes, legend, I’ll get to that shortly), back in 1989, a consultant named Shuichi Yoshida discovered that executives at the Calsonic automotive company (Nissan subsidiary) were aware of only 4% of the problems known to frontl
Is it Okay that I’ve Been Blocking Off My Calendar Every Friday? (opens the original)
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Reader: I've been blocking off my calendar on Friday afternoons, but I don't actually have anything scheduled then. My work is getting done and nobody has questioned it. I don't have a specific question — I think I just want someone to tell me whether this is fine?- AnonymousGot a question that you want answered anonymously? Email me! Jake: It’s… fine? It’s fine. It’s fine. Okay, it’s a bit problematic. Blocking off
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