HeyJaredWork 20XX on Substack
A place to share ideas on moving forward in the world of work
- Indexed issues, last 90 days
- 9
- Latest publication
- Aug 12, 2026
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- Earliest in this view
- Jul 3, 2026
Latest issues
Talking to a Machine Feels Safer Than Talking to Us (opens the original)
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Some people like talking to voice AI more than a human - Tracy St.DicVoice AI doesn’t cut people off. It has more patience, people can give a longer answer. There’s no facial expressions to judge them. - Tracy St.DicInterviewing with Voice AI Companies don’t get any more AI first than Zapier.Google “Wade Foster Zapier AI Stack” for more when you’re ready for a rabbit hole as the CEO shares broadly.So how does Tracy and the Zapier HR team use AI to find more, better humans, in
Why "They'll Figure It Out and Love It" Almost Never Happens (opens the original)
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So many change programs leap into ‘Tell them about the new thing,’ and they’re going to figure it out, and they’re going to love it, which almost never happens. - What’s holding me back or pushing me in that direction? What’s pushing me from my current state, what’s pulling me to my future state? - Phil KirschnerIt is not the most complicated model for getting to the bottom of resistance to change, but it’s really easy for anyone to try. - Phil KirschnerChangeTears for Fears<
Urgency Is Different for Everyone (opens the original)
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How quickly should you respond to a DM in Slack or Microsoft Teams? - ASAP to five minutes to 1 hour to 24 hours to whenever you can? - Sacha Connor What requires an urgent response and what doesn’t? How do you flag what is truly urgent versus something that can have a delayed response - Sacha Connor The light bulb moment. Okay, maybe we do need to create some norms. - Sacha Connor How fast? Ask them?Try it with your team.What are the expected response times to a message, across various platform
The Slope, Not the Snapshot (opens the original)
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We look at the slope and not just the snapshot. - Tracy St.DicIf people jump in and start learning more about AI and tools, playing around, experimenting, and they’ve been on this incredible learning curve, that is such a signal to us, of wow, they really learn quickly.- Tracy St.DicThat’s going to give us a better positive, optimistic outlook of how this person is going to perform six months from now. Tracy St.Dic Slope not Snapshot Don’t skate to where the puck is.Skate to where the puck is go
From AI-Scared to AI-Fluent (opens the original)
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I don’t see myself as a technical person. I was never a software engineer. I never worked at a tech company, andI was scared of it at first.I realized that actually you don’t need to have that technical background, that I could actually really relate a lot to what I was learning. - Sacha Connor Virtual Work Insider Objective vs Instruction based computing Old Way - Instruction based computingYou needed to know the
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