HeyJaredWhy They Fail ... and the Simple Key to Success!
Tired of watching continuous improvement efforts crash and burn? So are we. "Why They Fail" dives headfirst into the brutal truth behind failed Lean Six Sigma deployments, exposing the myths, the mistakes, and the outright absurdities that plague organizations worldwide.
- Indexed episodes, last 90 days
- 8
- Latest publication
- Sep 16, 2026
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- Earliest in this view
- Jul 7, 2026
Latest episodes
The Fix Worked, Culture Didn’t: A VA Door to Doc Story (opens the original)
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The Fix Worked, Culture Didn't: A VA Door to Doc Story Five minutes for one doctor. Over 400 minutes for another. Same emergency room, same shifts. That is the scale of door to doc variation one Lean Six Sigma team found inside a Veterans Affairs hospital. However, the real story is what happened next. They fixed it, and then the fix died the moment the team walked away. In this episode of the Why They Fail Podcast, Kevin Clay sits down with Lacee Koerner (MSN, RN, CEN), an emergency room and qu
Stop Blaming Workers: Fix Broken Systems and Bad Metrics (opens the original)
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Stop Blaming Workers: Fix Broken Systems and Bad Metrics Fire the employee who made the mistake and the next person in that seat will make the exact same mistake. That is the uncomfortable truth behind most operational failures. Leaders who want real improvement must stop blaming workers for mistakes and start diagnosing the systems that produce them. In this episode of the Why They Fail Podcast, Kevin Clay sits down with continuous improvement expert and author Mark Graban. Together, they explo
Surgical Pressure Cooker: Stop Wasting Capacity in ASCs (opens the original)
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Surgical Pressure Cooker: Stop Wasting Capacity in ASCs Fifteen minutes between cases does not sound like much. However, across a standard daily schedule it compounds into 150 minutes of lost room capacity. That translates to an annual revenue bleed between $1.3 million and $2.2 million. Eliminating operational friction in surgery centers is one of the fastest margin recoveries available to any ASC leadership team. In this episode of the Why They Fail Podcast, Kevin Clay sits down with Sylvie Fo
Ditch The Rubber Stamp: Fixing Broken Risk With KPIs (opens the original)
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Ditch The Rubber Stamp: Fixing Broken Risk With KPIs Your quarterly risk assessment is reporting on problems from three months ago. By then the process has already changed and the root cause is long gone. Proactive risk management with KPIs replaces that lag with real-time operational visibility. In this episode of the Why They Fail Podcast, Kevin Clay sits down with risk management specialist Joanne Bronish to examine why traditional compliance programs fail to deliver meaningful value. Togethe
How 32 Minutes Unlocked $64K in Operational Waste (opens the original)
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How 32 Minutes Unlocked $64K in Operational Waste Uncovering process mapping hidden cost savings does not require complex statistics or months of tedious analysis. Often, powerful cost reduction is hiding right under your nose. In just 32 minutes, a simple visual workflow exercise surfaced $64,000 in operational waste at a single Dallas eye clinic. In this episode of the Why They Fail Podcast, Kevin Clay sits down with Ben Morley, a former Air Force C-17 pilot and experienced instructor. Togethe
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