HeyJaredWCMS Alumni Frogcast
Western CUNA Management School (WCMS) is a 3 year educational/training program created to give credit union leaders a deep dive into the purpose and mission of operating a cooperative business model.
- Indexed episodes, last 90 days
- 3
- Latest publication
- Sep 2, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 3, 2026
Latest episodes
Episode 62 - Matt Boness (September 2026) (opens the original)
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Matt Boness, Employee Engagement Specialist at Nusenda CU in Albuquerque NM, joins us today to share Nusenda's approach to building culture, engagement, and belonging within their team. The CU just won the USA Today Top Workplace award for the 14th year in a row, so they've got some cred on this topic. They use a multifaceted approach to culture creation, from onboarding to communication and events, benefits, and development resources - all aimed at making their employees feel valued and heard.
Episode 61 - Shawna Acera (August 2026) (opens the original)
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After a month off for our 2026 session of WCMS, we are back at it with a new guest and a unique topic. Our guest is Shawna Acera, who is the Process Excellence Manager at Frontwave CU in Oceanside, CA. While we all want to get better for our members every day, Frontwave has gone so far as to create a position entirely focused on producing improvement across every function and process of the CU. Shawna leverages her experience and certifications in lean six sigma, Scrum master, and CU operations
Episode 60 - Chad Shane (June 2026) (opens the original)
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For our 60th episode we are joined by Chad Shane, President and CEO of Canvas CU in Colorado. With a strong background in sales and lending, including 8 years at Origence, Chad has taken a unique path to his current role. Relatively new to the CEO seat, he shares his thoughts on the challenges and successes of making the move from CLO and how his indirect lending background has impacted his CU's strategy. Beyond lending, he talks about the progressive investments the credit union has made in AI
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