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Catch up about the latest Digital Workplace Management, UC and Collaboration challenges, and spot early trends with industry analysts and VOSS experts.Discover insights and expertise from VOSS Solutions through our blogs, videos, and podcasts.
- Indexed episodes, last 90 days
- 16
- Latest publication
- Sep 22, 2026
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- Earliest in this view
- Jul 7, 2026
Latest episodes
Ghosted by your own team: Why empty meetings are costing your business (opens the original)
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Discussing the financial inefficiencies caused by poor meeting room utilization, noting that average utilization often sits between 38%-40% despite healthy targets being 60%-80%. Watch out for these five specific signs of wasted space: ghost meetings where rooms are booked but empty, mismatches in room size versus meeting headcount, a lack of data ownership across facilities and IT, unreported equipment issues, and discovering usage patterns only during lease renewals. The steps to combat these
5 signs your Microsoft licensing is quietly bleeding money (opens the original)
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Outlining 5 critical signs of Microsoft 365 licensing waste to help organizations optimize costs before their next renewal: Identifying ghost accounts, duplicate coverage, unassigned seats, lack of departmental ownership, and reactive renewal management as the primary drivers of unnecessary spending. Jamie Litherland, VP Business Development at VOSS, notes that Microsoft's July 2026 pricing changes, which increased E3 by 8.3% and E5 by 5.3%, make unused licenses even more costly, and to combat t
The governance gap nobody's talking about in agentic AI (opens the original)
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Discussing the critical governance challenges facing organizations in the APAC region as they transition to Agentic AI with Brett Johnson. GM APAC, VOSS. He identifies three primary governance gaps: unclear action boundaries, a lack of reliable audit trails, and the absence of consistent human intervention mechanisms. The discussion highlights how fragmented digital workplaces, involving multiple vendors like Microsoft Teams and Cisco Webex, exacerbate these risks by creating disconnected permis
AI’s third constraint: Who actually makes the change? (opens the original)
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Mike Frayne, CEO of VOSS, argues that the primary bottleneck for enterprise AI is not model intelligence, but the ability to execute recommended changes safely. Using a case study where a customer identified over $800,000 in potential savings but could not implement the changes due to complex organizational workflows, Mike distinguishes between AI producing 'output' and AI producing 'change.' The discussion emphasizes that while models provide output, organizational change requires an operationa
AI doesn't fail because of the model (opens the original)
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Discussing the critical gap between AI model capability and AI readiness, and arguing that AI failures often stem from poor data rather than flawed models. Using an example of an incorrect Microsoft Teams user count, explaining that AI requires trusted, current, accurate, complete, and contextual data to be useful. The presentation defines the four pillars of trusted data and emphasizes that contextual data—comparing internal metrics against industry benchmarks—is a key differentiator. Introduci
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