Vacation Rental Resolutions
Welcome to the Vacation Rental Resolutions Podcast—where every rental has a story and every owner can be a star!Diving in weekly, we’ll explore the bustling bazaars of the vacation rental realm. Ever wrestled with last-minute cancellations? Grappled with a wayward jacuzzi?
- Indexed episodes, last 90 days
- 13
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- Sep 29, 2026
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- Jul 7, 2026
Latest episodes
Vacation Rental Maintenance Checklist: Prevent Guest Complaints and Costly Repairs (opens the original)
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Join us for free on Patreon. https://www.patreon.com/cw/VacationRentalResolutions (Members have full access to all weekly downloads) Practical vacation rental management advice for independent owners. Vacation Rental Maintenance Checklist: Prevent Guest Complaints & Costly Repairs What if you could catch your next guest complaint before your guest ever sees the problem? A simple vacation rental maintenance checklist can help you spot small faults before they turn into emergency repairs, unhappy
Vacation Rental Cleaning: The Simple System Behind 5-Star Stays (opens the original)
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Practical vacation rental management advice for independent owners. Gerry walks you through a practical approach to building a housekeeping system your team can actually follow. You'll discover why clear standards beat memory, how reference photographs can show cleaners exactly what “finished” looks like, and the five questions every effective housekeeping process needs to answer. You'll also learn how to perform Gerry's simple five-minute guest-eye walkthrough . Instead of inspecting the proper
Vacation Rental Guest Communication: How to Prevent Guest Complaints (opens the original)
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Vacation Rental Guest Communication: How to Prevent Guest Complaints Vacation rental guest communication can prevent many complaints before a guest ever reaches your front door. A missing parking detail, unclear check-in instruction, unexpected 25-minute drive to the supermarket, or hard-to-find Wi-Fi password may seem small, but these gaps create uncertainty. And uncertainty can quickly become frustration. In this episode of Vacation Rental Resolutions , Gerry MacPherson explains why many guest
How to Handle Guest Complaints in Your Vacation Rental (opens the original)
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How to Handle Guest Complaints in Your Vacation Rental How to handle guest complaints is something every vacation rental owner eventually has to learn. The heating stops working. The cleaner misses something. The Wi-Fi disappears. Or a guest sends that stomach-dropping message: “We're really disappointed.” The complaint itself doesn't necessarily decide whether the stay ends badly. What matters is what you do next. In this episode of Vacation Rental Resolutions , Gerry MacPherson walks you throu
How to Get More 5-Star Reviews for Your Vacation Rental-138 (opens the original)
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How to Get More 5-Star Reviews for Your Vacation Rental Your guest loved their stay. They thanked you, said they'd recommend your vacation rental and promised they'd come back. So why didn't they leave a review? Getting more five-star vacation rental reviews isn't necessarily about asking guests more often. It's about creating memorable guest experiences, asking at the right moment and making feedback feel like a natural extension of your hospitality rather than another obligation. In this episo
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