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- Indexed issues, last 90 days
- 13
- Latest publication
- Sep 26, 2026
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- Earliest in this view
- Jul 3, 2026
Latest issues
The Data Behind the Rant (opens the original)
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Summary: After last week’s short rant about UX job security, a few readers asked if there was any actual data to support what I was saying. This article is a brief look at the research I reviewed when I came to the conclusion that UXers are not the “first to go” when tech orgs downsize.Last week I published a rant about UX job security. It was intentionally more rant than research, but I try to make a habit of not going on rants unless there is data underneath what I’m saying. A few readers reac
UX Job Security (opens the original)
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Summary: UX might feel like an uncertain profession right now, but the amount of bad UX still being shipped gives me a reason to be optimistic.Is it just me or does UX feel like an uncertain profession right now. I keep reading on LinkedIn how teams are getting smaller, orgs are combining roles, and AI has created the impression that almost anyone can suddenly do UX work. But when I look at the actual products and experiences being created, I see something that makes me strangely optimistic. A l
Rethinking UX Metrics With SUPR-Q (opens the original)
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Summary: If you use NPS, SUS, or any other standardized survey to measure user experience, consider switching to SUPR-Q. It gives you a broader picture of your users’ sentiments, provides more detailed reporting metrics, and better helps you decide what research study to conduct next.If your team uses a standardized survey, like NPS, SUS, or ASAT, as one of your measures of user experience, I want you to consider switching to SUPR-Q. I hope this article convinces you to at least check it out. SU
UX Has a Basics Problem (opens the original)
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Summary: This rant argues that UXers need to know the fundamentals of interaction design and recognize when a decision is based on established logic rather than personal taste. When teams waste time debating basic UX conventions, they lose opportunities to focus on real user problems and risk damaging the credibility of the profession.I remember sitting in a design review a few years ago for a proposed new email communications preferences page design. You know, the page with all the switches, ch
Choosing the Right Chart Type (opens the original)
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Summary: Inspired by a data viz from Uber’s Design Team, this article explains a simple 4-purpose framework for choosing the right chart based on what you want your audience to understand. The goal is to make chart selection feel more intentional and less like defaulting to whatever stock visualizations your research tools give you.I was doomscrolling LinkedIn the other day when <a href="https://www.linkedin.com/posts/vitalyfriedman_how-to-choose-the-right-chart-https-activity-749880133555575603
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