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- Indexed issues, last 90 days
- 17
- Latest publication
- Sep 30, 2026
- Audience
- Checking…
- Earliest in this view
- Aug 24, 2026
Latest issues
ONLY 8 DAYS TO UXCON26 (opens the original)
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<img alt="" class="sizing-normal" height="761" src="https://substackcdn.com/image/fetch/$s_!PvEg!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F6116893f-9d4e-4631-b526-cb27778f34a0_1800x9
Product sense” is not a gift you were born with. It is a skill you are avoiding building. (opens the original)
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You have heard it in feedback. “Great execution, but they need to work on their product sense.” You have seen it in job posts. You have watched someone get promoted because they “just have good product sense,” said the way people describe someone who is naturally tall.And you have probably quietly wondered if you have it, or if it is one of those things you either possess or you don’t.<a class="image-link image2 is-viewable-img" href="https://substackcdn.com/image/fetch/$s_!C5p-!,f_auto,q_auto:g
The researcher who says "no" is being replaced by the one who says "here's how." (opens the original)
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For years, the UX researcher had a clear and comfortable role: the expert everyone came to. Teams submitted requests, researchers ran the studies, insights got delivered, and the cycle repeated. The researcher was the person through whom all user understanding flowed. It was a position of real authority, and for a long time, it worked.That model is breaking, and not because research stopped mattering. It broke because the math stopped working.<a class="image-link image2 is-viewable-img" href="ht
That job posting asking for 3 roles in 1? Let's talk about it. (opens the original)
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You’ve sat in a meeting where someone asked “does design even own this anymore” and nobody had a real answer. You’ve watched AI tools eat into research timelines and design handoffs, and you’re still not sure if that’s a threat to your job or a tool for it. You’ve applied for roles that didn’t exist two years ago, with job descriptions that read like three roles stitched together.This is the moment the field is in right now, and it’s exactly what UXCON26 is built to work through.☆ UXCON26 · Octo
Forms are where good products go to die quietly. (opens the original)
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Forms are where good products go to die quietly.The average online form completion rate is 51.7%. Nearly half the people who start your form abandon it. And this is often the last step before a signup, a purchase, or a lead, the exact moment where all your upstream work either pays off or evaporates.Here is the frustrating part: teams pour money into landing pages, hero images, and copy, then ship a form that asks for too much and handles errors badly. The form looks fine. It performs terribly.
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