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Discover the Turn Key Solutions knowledge hub, your essential resource for navigating the IT landscape. Explore topics like managed IT, cybersecurity, and cloud services.
- Indexed episodes, last 90 days
- 6
- Latest publication
- Sep 15, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 4, 2026
Latest episodes
Employee Training and Education: Stop Training. Start Changing Behavior. (opens the original)
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Employee training and education should not end with a completed course and a compliance report. This episode explores how practical security awareness can shape the everyday decisions employees make across email, file sharing, MFA prompts, payment requests, remote access, and support tickets. We look at why generic training often falls short and how role-based scenarios, simulated phishing, short learning sessions, clear reporting paths, and ongoing reinforcement can create habits employees actu
IT Procurement Best Practices: Stop Buying Tech That Creates More Problems (opens the original)
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Technology purchases can look simple until the invoice arrives, users need support, security teams raise concerns, and nobody knows who owns the renewal. This episode breaks down IT procurement best practices that bring structure to technology buying. From defining business requirements and checking compatibility to reviewing security, support, lifecycle costs, and vendor accountability, the goal is simple: make each purchase fit the way your business actually operates. Smart procurement is not
IT Audits and Assessments: The Hidden Gaps Putting Your Business at Risk (opens the original)
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IT audits and assessments are not about producing another report that gets buried in a folder. They reveal the gaps affecting access, backups, compliance, vendors, cybersecurity, and daily operations. This episode breaks down how a practical assessment helps businesses identify what needs attention, assign ownership, and build a clear plan around real priorities and budgets. We also cover why evidence matters when insurers, customers, regulators, or leadership ask for answers. Get a direct look
How to Handle IT Support Tickets Without Letting Problems Disappear Into the Queue (opens the original)
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A closed ticket does not always mean the problem is fixed. Employees may still face access issues, rely on workarounds, or wait for answers while the ticket sits marked as resolved. This episode explains how to handle IT support tickets with better intake, smarter prioritization, clear ownership, visible tracking, and verified resolution. We also cover common trouble tickets, recurring root causes, invalid requests, vendor accountability, and the steps that stop IT problems from getting buried i
AI-Powered Business Tools: The Productivity Boost That Could Cost You Everything (opens the original)
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AI-Powered Business Tools promise faster work, smarter decisions, and fewer repetitive tasks. They also introduce new questions about data privacy, compliance, access control, and employee behavior. This episode explores where businesses gain real value from AI, where hidden risks appear, and how leaders can adopt AI without creating operational problems they never planned for. Listen as we break down practical strategies for choosing AI tools, setting clear policies, protecting sensitive inform
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