HeyJaredTo Customer Value and Beyond
Join Steven, seasoned SaaS Executive with experience growing startups to unicorns, for a live, engaging discussion.
- Indexed episodes, last 90 days
- 4
- Latest publication
- Aug 31, 2026
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- Earliest in this view
- Jul 28, 2026
Latest episodes
🇺🇸 Why Customer Success Must Drive Revenue with Mikael Blaisdell (opens the original)
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Discover key takeaways from Customer Success pioneer Mikael Blaisdell on transforming CS into a true revenue engine. Learn why modern B2B SaaS teams must ditch vanity metrics like NPS, bridge the gap between Product, Sales and CS and deliver measurable customer value.
🇺🇸 Translating product telemetry into executive ROI with Gaurav Sharma (opens the original)
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We had the great pleasure of having Gaurav Sharma from ServiceNow on our addressable value show To Customer Value and beyond. From the building of credible value dashboards & value operating systems, his take on the translation of product telemetry into executive ROI stuck with me.
🇩🇪 Wie Sales, Success und KI Hand in Hand echten Kundennutzen schaffen mit Gordana McNamara (opens the original)
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In dieser Folge von Customer Value and Beyond diskutiert Gordana McNamara (Fractional CCO) mit Steven Lewandowski, wie B2B-SaaS- und KI-Unternehmen Vertrieb, Marketing und Customer Success durch ein durchgängiges Messaging-Framework nahtlos aufeinander abstimmen. Sie erläutert, warum Kundennutzen kontinuierlich anhand echter Daten belegt werden muss, stellt die Praxis der Customer-Lifetime-Value-Berechnung unter Berücksichtigung von Service- und KI-Token-Kosten vor und plädiert dafür, KI vor all
🇺🇸 Securing the Future: Adrian Beck on Value and AI (opens the original)
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Beck, an experienced cybersecurity executive, shares his impressive career journey from consulting firms to global leadership positions at companies like Wiz and Google. The conversation highlights how a consulting-led approach and a focus on measurable customer value are crucial to success in the tech industry. A central topic is the growing influence of artificial intelligence, which is revolutionizing both threat defense and customer service workflows. Beck emphasizes that human relationships
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