HeyJaredThis Week In Ecommerce
🎙️ This Week in Ecommerce is your weekly download on the headlines shaping Australian retail. Hosted by industry legend Mal Chia and rising star Alex Ross, each episode dives into the biggest stories—from billion-dollar deals to platform updates, policy shifts, and consumer…
- Indexed episodes, last 90 days
- 11
- Latest publication
- Sep 24, 2026
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- Earliest in this view
- Jul 7, 2026
Latest episodes
60% of Shoppers Won't Pay Full Price. We Trained Them. (opens the original)
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Episode 154 opens with the date, because you asked for it: Thursday 24 September. Mal is just back from eTail in Melbourne, where day one was all AI and day two was loyalty. R.M. Williams and Oz Hair & Beauty both argued that loyalty shouldn't mean handing out credits and killing your margin. Mal then admits he's a Qantas Platinum lifer with 1.8 million points. The big one this week is KPMG's Retail Health Index. Six in ten Australian shoppers no longer buy at full price, and the index is expect
Proud Poppy's Comeback, Cue's Collapse, and the RBA's Surcharge Ban: TWIE 153 (opens the original)
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Black Friday prep is well underway, and this week opened with something you don't get often on this show — genuinely good news. Tara McKeon has won back control of Proud Poppy after creditors voted to keep her running the business rather than winding it up, a real vote of confidence from the people she owes money to. But the story every operator listening needs to act on is the RBA's card surcharge ban — from October 1st, surcharges are banned outright across eftpos, Mastercard and Visa, paired
Gen Z Isn't Broke, They're Just Not Buying Houses (opens the original)
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Alex is back in the hot seat after two solo weeks, and it's a lean, sharp episode: five stories, no filler, in and out in twenty-odd minutes. The headline number this week belongs to Shein, whose Hong Kong debut shed $5 billion in value in five trading days — the second-worst opening week of its size on the exchange, behind only Baidu — and Mal and Alex dig into whether that's ultra-fast-fashion cracking or just Shein specifically wearing the regulatory target on its back. Aje is reportedly cour
Ooshies, AI Music Bans and a Golf Brand's Worst Week: TWIE 151 (opens the original)
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Solo week. Alex is off carving up the slopes in New Zealand (allegedly back next week — you said that last week too), which means it's just Mal, a jam-packed lineup, and a moment to mark a brutal 48 hours for pop culture that took Dolly Parton, Tim Curry and Peter Cullen within days of each other. The story everyone's already talking about: Woolworths' Ooshies giveaway added an estimated 1.5–2 percentage points to their sales growth in the first eight weeks of FY27, and dented Coles hard enough
Why City Chic's 'Forced' Retreat From the US Might Be Its Best Move Yet (opens the original)
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Episode 150 — and Mal's flying solo this week with Alex over in New Zealand, so the proper 150th milestone celebration is on hold until next week. In the meantime, it's a big one: seven stories, four quickies and three deep dives, built almost entirely around Australia's reporting season and one theme underneath all of it — who's actually disciplined enough to make hard calls, and who's just getting lucky. We open with the messiest story of the week: Valley Eyewear, the celebrity sunglasses bran
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