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This Dog Podcast Could Have Been An Email

Join Melanie Newman, Jacqie Giggins, Zach Douglas and Macie Pisa for a monthly, entertaining take on life in the grooming world. We cover salon stories, product reviews, client‑communication tips, industry trends and dog‑lifestyle chat, all real talk and humour.

Podcast · By Melanie Newman · Australian English · Official site

Indexed episodes, last 90 days
1
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Aug 21, 2026
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Aug 21, 2026
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Latest episodes

  1. Episode · Aug 21, 2026

    Ep 5: Tame the Client, Not Just the Dog — Pricing, Boundaries & Expectations (opens the original)

    Episode notes · Positive tone

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    Grooming the dog is the easy part. Managing the client is the real skill. Mel, Zach, Jacqie and Macie get into the messy side of the job: pricing conversations, unrealistic expectations, late pickups, and how to set boundaries without losing the client. Plus why puppy clients are the dream, why before and after photos protect you, and the Christmas Eve matted labradoodle that came with a $500 tip. Got a topic you want us to cover, or a client story we need to hear? Email us at melanie@melanienew

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