The Usual Place
Synopsis: Join host and correspondent Natasha Ann Zachariah every Thursday live at noon, as she unpacks the latest current affairs with guests.
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- Sep 17, 2026
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S1E111: True Fitness closure: Why most members will get $0 back (opens the original)
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If you’re a customer with a pre-paid package with a business and it closes, will you ever get your money back? True Fitness and True Yoga customers and employees were left in the lurch last week after the businesses shuttered. Many have unused memberships, packages and services, and members have reported losses of more than $609,000. And it’s not just gyms. Prepayment packages are common at nail salons, spas, interior design and renovation firms, and bridal studios. When these businesses close,
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