HeyJaredThe Training Effect
The Training Effect explores how learning systems drive growth and efficiency in franchise and multi-unit businesses.
- Indexed episodes, last 90 days
- 6
- Latest publication
- Sep 17, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 16, 2026
Latest episodes
From Classroom Teacher to Franchise President with Faith Gavelek (opens the original)
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How does an elementary school teacher transition into a top-performing franchisee, executive, and ultimately President of an international franchise system? In this episode of The Training Effect , host Doug Mark speaks with Faith Gavelek, President of Drama Kids International. Faith shares her rare 360-degree journey across the franchise ecosystem—from Hillsborough County classroom teacher to franchisee, franchise sales manager, VP of support, and President. Faith breaks down how she rebuilt th
Weaponizing Franchise Operations & Culture with Dena Landers (opens the original)
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Franchise operations are often viewed as a defensive necessity to maintain standards, but what if you could "weaponize" them for explosive growth? In this episode of The Training Effect, host Doug Mark talks with Dena Landers, VP of Operations at Lyftology Franchise and Senior Consultant with Unleashed, about building systems and cultures that truly drive business success. Dena shares her playbook for scaling brands, including how she helped Kiddo Kinetics grow from 3 to 69 franchisees and added
The Chick-fil-A Customer Service Secret Most Franchises Miss with Cayden Hunsaker (opens the original)
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How does Chick-fil-A consistently deliver industry-leading customer experiences while scaling thousands of franchise locations? The secret isn't just operational speed—it’s a relentless commitment to values-driven training, frontline culture, and clear operational purpose. In this episode of The Training Effect , host Doug Mark talks with Cayden Hunsaker , software engineer, entrepreneur, and former Senior Director of Training and Leadership Development at Chick-fil-A. Starting as a 15-year-old
Scaling a 50-Year Legacy Brand: Franchise Onboarding & QSR Operations with Alex Rosner (opens the original)
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How do you turn a 50-year family-owned bagel empire into a rapidly expanding national franchise without losing quality or culture? In this episode of The Training Effect , host Doug Mark speaks with Alex Rosner , COO and Training Supervisor at Bagel Boss . Starting from the ground level—cleaning dining rooms and working counter shifts—Alex rose through the ranks to lead franchisee onboarding, store design, contractor build-outs, and hands-on operational training across Bagel Boss's 21+ locations
Operationalizing Training & Scaling Culture with Taylor Lamont (opens the original)
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Culture does not scale by accident — it scales through intentional systems, leadership behavior, and a shared language across your entire organization. In this episode of The Training Effect, host Doug Mark sits down with Taylor Lamont, Chief Operating Officer and Managing Partner at Image Studios — recognized as one of America's fastest-growing companies and an Inc. Magazine Best Workplace, with 200+ salon suite locations in development across 29 states. Taylor, named the #1 Top Franchise Influ
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