HeyJaredThe Tech Debt Burndown Podcast
Chris Swan and Nick Selby, two long-time technology industry and information security leaders, discuss issues related to reducing technical debt.
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- Jul 8, 2026
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- Jul 8, 2026
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S3E9: Testing Policy Debt (opens the original)
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Chris and Nick talk about how organizational growth introduces process inefficiencies and inter-departmental friction, which can be diagnosed and addressed using value stream mapping. They emphasize that automating systems successfully relies on robust exception handling rather than just building for the "happy path," sharing a banking case study where classifying and systematically resolving exception classes (via a system dubbed "X-Man") drastically improved efficiency. This macro-systems view
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