HeyJaredThe Sterling Ideas Podcast
The Sterling Ideas Podcast is dedicated to IT strategy, compliance, and business innovation. Explore the latest technology trends that drive success. You’ll gain valuable insights on navigating the evolving tech landscape and staying ahead in a competitive world.
- Indexed episodes, last 90 days
- 4
- Latest publication
- Sep 14, 2026
- Audience
- Checking…
- Earliest in this view
- Aug 13, 2026
Latest episodes
What Is IT Procurement? The Tech Buying Decisions That Can Cost You (opens the original)
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What is IT procurement beyond simply buying laptops, software, or cloud services? This episode looks at the decisions hiding behind every technology purchase. We break down how organizations can evaluate business needs, security, integrations, total ownership costs, renewals, and post-purchase accountability before signing a contract. You’ll also see why IT procurement matters for schools, professional services, marketing teams, and logistics operations. If duplicate licenses, unsupported tools,
The Benefits of IT Consulting Your Business Cannot Afford to Ignore (opens the original)
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The benefits of IT consulting go far beyond fixing technology problems after they appear. This episode looks at how IT consulting can bring structure to daily operations, clarify ownership, improve Microsoft 365 and cloud planning, support cybersecurity decisions, and help teams manage vendors and technology changes. We also explore how outside IT guidance can work alongside internal teams without taking away their control. If your business has accumulated systems, tools, tickets, and processes
IT Procurement Best Practices: The Hidden IT Costs Your Business Keeps Buying (opens the original)
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IT procurement best practices can stop a simple technology purchase from turning into recurring IT tickets, surprise renewals, duplicate software, access issues, and security gaps. This episode looks beyond price tags and vendor demos to examine what happens after a business buys a new tool. We cover ownership, security reviews, licensing, Microsoft 365 integrations, rollout planning, and support accountability. If your team keeps buying technology first and sorting out the consequences later, t
How to Handle IT Support Tickets Without Letting the Same Problems Keep Coming Back (opens the original)
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A closed IT ticket does not always mean the problem is gone. In this episode, we break down how to handle IT support tickets with better intake, smarter categorization, and priorities based on real business impact. You will learn how recurring printer, login, Microsoft 365, device, and cloud issues can reveal deeper problems that quick fixes often leave behind. We also cover how to track repeat tickets, reduce invalid requests without blaming users, and use ticket data to identify patterns worth
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