HeyJaredThe Social Hotelier
A podcast that inspires hoteliers to create meaningful and memorable experiences for their customers, in pursuit of their passion.I share my views and experiences relating to hospitality, tech trends and also relating to humanity.
- Indexed episodes, last 90 days
- 3
- Latest publication
- Aug 30, 2026
- Audience
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- Earliest in this view
- Jul 7, 2026
Latest episodes
The Sea of Sameness: Why Hotels Need a Strong Point of View. TSHS 164 (opens the original)
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The Sea of Sameness: Why Hotels Need a Strong Point of View What does the future of hospitality look like when marketing, technology, education, leadership, branding, and entrepreneurship collide? In this episode of The Social Hotelier Podcast, host Sam-Erik Ruttmann sits down with Susan Barry, founder of Hive Marketing and host of the acclaimed Top Floor Podcast, for an insightful conversation on the forces reshaping the hospitality industry. From hotel branding and guest experience to AI, inde
Can AI Make Hospitality More Human? The Future of Guest Experience with Jessie Fischer TSHS – 163 (opens the original)
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Can technology make hospitality feel more human? That’s the question at the center of this conversation with Jessie Fischer, Founder of GuestOS . Growing up in a family-owned hotel business at the gateway to Yosemite National Park, Jessie learned early that great hospitality isn’t about technology, amenities, or luxury. It’s about helping people navigate unfamiliar places, solving problems when things go wrong, and creating moments that guests remember long after they’ve returned home. Today, sh
The Truth About Success in the Hospitality Industry. TSHS-162 (opens the original)
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The Truth About Success in the Hospitality Industry Learn real hospitality leadership lessons from Christian Grage, Managing Director, DER Touristik Hotels & Resorts. Gain practical advice on navigating hotel management challenges. What does it really take to build a 42-year global hospitality career—from the kitchen apron to the boardroom? In this episode of The Social Hotelier, Sam-Erik Ruttmann sits down with hospitality veteran, author, and global business leader Christian Grage, Managing Di
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