The SME Growth Podcast by Wellmeadow
Co-hosts, Dave Parry and Rich Buckle have worked with over 100+ businesses at board-level through their growth consulting firm Wellmeadow. The SME Growth Podcast is an extension of the types of conversations we have in the boardroom.
- Indexed episodes, last 90 days
- 7
- Latest publication
- Aug 20, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 9, 2026
Latest episodes
186: The Power of Strategic Focus: Why Great Businesses Say No More Often (opens the original)
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Growth is often associated with doing more: winning more customers, launching more services and pursuing more opportunities. But for an SME, every new commitment brings a cost. In this episode, we discuss why the ability to say ‘no’ is an important part of strategic focus. As we put it, “every time you say yes, it’s like there’s a tax on the business”, because each yes can introduce more complexity, variation and workload. Chapters: 00:00:00 - Why Saying Yes Comes at a Cost 00:02:26 - Sponsored
185: Customer Health vs Success: Looking Beyond Your Sales Pipeline (opens the original)
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Running a successful SME is often associated with winning new customers. But what if one of the most valuable opportunities for growth is already sitting within your existing customer base? In this episode, we explore the idea of customer health – how well you understand the strength of your customer relationships, whether customers are genuinely engaged, and where there may be risks or opportunities that aren't immediately visible. Chapters: 00:00:00 - Introduction 00:02:37 - Sponsored by GoCar
184: The New Rules of Customer Experience in the Age of AI (opens the original)
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Customer experience doesn't end when a sale is made, in many ways, that's where the real relationship begins. In this episode, we discuss why modern customers expect far more than good products or services. We explore how businesses can create seamless experiences by personalising communication, responding to customer needs more effectively, and continually improving every stage of the customer journey. Chapters 00:00:00 - Introduction & Why Customer Experience Matters 00:04:58 - Sponsored by Go
183: The 8 Business Management Books Every Leader Should Read (opens the original)
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Summer is the perfect time to step back from the day-to-day demands of running a business and invest in fresh thinking. In this episode, we share a practical tour through some of the most influential business and management books ever written, discussing which ideas have stood the test of time, which remain essential reading for today's business owners, and where modern technology has changed how we apply those lessons. Chapters: 00:00:00 - Introduction 00:03:55 - Sponsored by GoCardless 00:04:2
182: Are You Putting Up Your Prices Up Enough? (opens the original)
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Pricing is one of the most powerful, and most overlooked, drivers of profitability. In this episode, we discuss why many business owners routinely undercharge, how fear rather than evidence often shapes pricing decisions, and why being busy isn't the same as being profitable. Chapters: 00:00:00 - Why Most Businesses Don't Charge Enough 00:00:36 - Pigeons, Bees and the Podcast Introduction 00:05:02 - Sponsored by GoCardless 00:05:33 - Welcome to Episode 182 00:07:21 - The Biggest Pricing Mistakes
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