HeyJaredThe Shop Of Joy Podcast
Welcome to The Shop of Joy - Hosted by the award winning retail training expert Sam Bowden. This is a podcast that celebrates the heart and soul of retail.
- Indexed episodes, last 90 days
- 3
- Latest publication
- Sep 15, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 7, 2026
Latest episodes
5 CX Tips That Only Music Teaches You (opens the original)
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Music is the great connector; it makes us cry, it makes us feel, and it makes us sing, but did you know it can help us give an unforgettable customer experience? In this episode, Sam discusses what his love of music has taught him about giving an unforgettable experience.
Making Training Joyful - With Author And Trainer Lily Naadu Mensah (opens the original)
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This episode, we are joined by the author of "Work Your Quirks" and founder of Lyncs Media - Lily Naadu Mensah. Lily sits down with Sam to discuss everything from how to handle tough training environments to advice on starting a business in the new landscape of 2026.
Why Your Training Isn't Sticking (And What To Do) (opens the original)
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Ever had an amazing and inspiring training session and then the very next week you wonder why none of the concepts have been put into action? We only remember 21% of what we read or experience in a learning environment, but this doesn't have to be the case. In this episode, Sam discusses ways to make retail training become part of the team culture, not just a one-off event.
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