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The Shipper's Toolbox by Refund Retriever

Small parcel shipping and logistics are complicated. Sometimes, a shipper needs someone in their corner, so we created this podcast.

Podcast · By Brian C. Gibbs · English · Official site

Indexed episodes, last 90 days
5
Latest publication
Sep 9, 2026
Audience
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Earliest in this view
Jul 23, 2026

Latest episodes

  1. Episode · Sep 9, 2026

    What is the UPS Fuel Surcharge? (opens the original)

    Episode notes

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    If your company ships UPS, you understand the effect UPS fuel surcharge has on shipping costs. The calculation is a percentage of the base rate and adds to the expense of each package. As a result, it covers additional fuel costs and keeps UPS profitable, even when fuel prices increase. Read More. Since 2006, Refund Retriever has helped businesses reduce FedEx and UPS shipping costs through comprehensive parcel invoice auditing and carrier contract optimization. We audit FedEx and UPS invoices f

  2. Episode · Aug 26, 2026

    Address Corrections (opens the original)

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    Accessorial fees and surcharges are a considerable part of any shipper's yearly shipping costs. Many shippers see these as a part of doing business, but there are many fees that you, as a shipper, can stop. The FedEx address correction fee is our topic of discussion here. Address corrections are a major profit center for UPS and FedEx. When a shipper enters an incorrect address when creating a shipment, the carrier will attempt to correct it for a hefty fee. Within the U.S., FedEx will also asse

  3. Episode · Aug 5, 2026

    Dimensional (DIM) weight (opens the original)

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    Dimensional (DIM) weight pricing is the carriers' way of encouraging parcel shippers to optimize box sizes. This discourages wasted space inside the boxes, which destroys room in their trucks. The package's DIM weight replaces the billable weight if it's higher than the physical weight. For standard FedEx DIM weight calculation, the DIM weight divisor is 139 for ground and express domestic shipping and international shipments. Read More Since 2006, Refund Retriever has audited FedEx and UPS pack

  4. Episode · Jul 23, 2026

    Delivery Area Surcharges (opens the original)

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    As a FedEx shipper, there is a 99% chance that you have seen a DAS or delivery area surcharge fee on your FedEx invoice. A delivery area surcharge applies to shipments intended for select U.S. ZIP codes. DAS also applies to FedEx Express and FedEx Ground shipments destined for areas in Alaska and Hawaii that are remotely populated and challenging to reach. Read More Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logist

  5. Episode · Jul 23, 2026

    Delivery Area Surcharges (opens the original)

    Episode notes

    Read excerpt

    As a FedEx shipper, there is a 99% chance that you have seen a DAS or delivery area surcharge fee on your FedEx invoice. A delivery area surcharge applies to shipments intended for select U.S. ZIP codes. DAS also applies to FedEx Express and FedEx Ground shipments destined for areas in Alaska and Hawaii that are remotely populated and challenging to reach. Read More Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logist

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