The Scalpel of Truth with Leisa Krauss
Tired of the same old nonsense in the aesthetics industry? Craving unfiltered insights to take your practice to the next level?
- Indexed episodes, last 90 days
- 6
- Latest publication
- Sep 17, 2026
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- Earliest in this view
- Aug 13, 2026
Latest episodes
Going ALL in: You Can’t Expect Extraordinary Results From Ordinary Effort (opens the original)
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You want a seven-figure practice, but there's no full-time receptionist, you won't show your face on Instagram, and nobody has ever listened to how your front desk answers the phone. The schedule isn't full, and it's tempting to blame September. Leisa Krauss has spent more than 30 years in medical aesthetics. She's watched the gap between frustrated practices and extraordinary ones come down to effort far more often than talent, money or luck. Leisa takes aim at the idea that passion shows up on
Slay the Sales: The Med Spa Guide to a Six-Figure Event (opens the original)
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Fall event season is here, and most medical aesthetic practices are about to spend real money throwing a party with a discount attached to it. This episode makes the case for something else: starting with a revenue target instead of a champagne order, naming the night a purchasing event instead of an open house, and building every decision backward from the number the evening needs to produce. Leisa walks through seventeen pearls covering the six to twelve weeks before the doors open. Choosing t
You Don’t Need More Leads — You Need to Stop Losing the Patients You Already Have (opens the original)
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Your ad budget went up again this quarter and the schedule still has holes in it. Somebody in the Monday meeting says you need more leads. Meanwhile there are people in your database who walked in once, handed over a credit card, and were never seen again, and nobody in the building can tell you how many of them there are. The Profit Queen has a different question: what are you doing with the patients you already have? The industry moved while most practices were looking the other way. Median re
From Chaos to Accountability: Next Level Performance for Highly Profitable MedSpas (opens the original)
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Ask three people in your clinic who owns a new injectable lead and see whether you get the same answer twice. Leisa Krauss has walked into enough practices to know how that question usually lands, and she has an unwelcome diagnosis for the owner who is spending thousands a month on marketing and watching revenue sit flat. A room full of talented providers is not a team, and no amount of hiring fixes a building where three people are doing one job and nobody is doing another. Her case is that mos
Secret Shoppers: What You Don’t Know Is Costing You (opens the original)
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Leisa Krauss makes the case for secret shopping your own practice, and she's not interested in trapping anybody. She wants to know whether the patient experience you believe you're delivering is the one your patients are getting. She walks the whole journey looking for where the money escapes: the phone inquiry answered with a price and nothing else, the Instagram DM treated like a menu board, the consultation that prescribes before it discovers, the handoff that dumps a warmed-up patient into t
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