HeyJaredThe Resilient Entrepreneur Podcast
Built on the expansive experience of founder Kevin Johnson—a 20-year veteran of dental and medical consulting—Leverage Consulting helps build dental and medical practices into highly successful businesses.
- Indexed episodes, last 90 days
- 15
- Latest publication
- Sep 23, 2026
- Audience
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- Earliest in this view
- Jul 7, 2026
Latest episodes
Stop Giving Raises Just Because Someone Asked (opens the original)
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Most practice owners dread the raise conversation because there is no clear framework behind it. A team member asks for more money, the owner feels pressured to respond, and the entire discussion becomes subjective. In this episode, Kevin Johnson explains why there are really only two legitimate reasons for a raise: a cost-of-living adjustment or a meaningful increase in the employee’s value to the organization. He also breaks down the most common reasons team members ask for more money, why tho
The Micro Decisions Your Team Makes Every Day Are Either Building Your Practice or Destroying It. (opens the original)
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The biggest changes inside a practice are not always driven by new technology, marketing campaigns, or major strategic initiatives. Often, they are the result of small decisions being made repeatedly by every person on the team. In this episode, Kevin Johnson explains why daily micro decisions around cancellations, lateness, scheduling, patient behavior, discounts, and accountability compound into major operational and financial outcomes. He breaks down how the wrong decisions quietly weaken sch
You're Not Just Filling a Seat. So Stop Interviewing Like You Are. (opens the original)
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Hiring is one of the highest-stakes decisions inside a practice, but many interviews are still conducted without a clear framework for determining whether someone actually belongs on the team. In this episode, Kevin Johnson breaks down what a strong interview should accomplish and why close-ended questions often leave practice owners with almost no useful information. He explains how open-ended questions reveal competence, confidence, judgment, and fit, and why the best interviews are diagnostic
Scaling Your Business Isn't Just for Fortune 500 Companies. It Applies to You Too. (opens the original)
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Scaling is often treated like a strategy reserved for large corporations, venture-backed companies, or businesses with multiple locations. But the same principles apply to a service-based practice of almost any size. In this episode, Kevin Johnson explains what scaling actually looks like inside a practice and why it often starts by removing inefficiencies rather than adding more overhead. He breaks down five areas where meaningful growth can happen: improving the conversion of existing marketin
The Thing That Made You Great Is Now Holding You Back (opens the original)
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The skill that made you indispensable early in your practice can eventually become the thing holding the entire organization back. In this episode, Kevin Johnson explains why successful owners and managers eventually have to transition out of firefighter mode. Solving problems quickly may have been essential during the early stages of growth, but when every issue continues flowing through one person, that person becomes the ceiling of the business. Kevin breaks down what changes when leaders sto
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