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The REFINE Network

Welcome to The Refine Network with Evan Silver, your go-to podcast for all things salon industry-related.

Podcast · By Evan Silver & Christopher Hartl · English · Official site

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Indexed episodes, last 90 days
6
Latest publication
Sep 21, 2026
Audience
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Earliest in this view
Jul 6, 2026

Latest episodes

  1. Episode · Sep 21, 2026

    Why You Keep Hiring the Same People and Getting the Same Results (opens the original)

    Episode notes · Neutral tone

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    If you keep hiring the same type of person and getting the same disappointing result, it may be time to take a closer look at your process. In this episode, we’re breaking down how your mindset, interview questions, onboarding, and decision-makers all influence who joins your team. We also explore why seeing potential in someone isn’t always the same as identifying the right fit. You’ll learn how to hire around your core values, recognize qualities like humility, drive, kindness, and coachabilit

  2. Episode · Sep 7, 2026

    The Hidden Cost of Your Color Bar (opens the original)

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    Your color bar could be costing your salon more than you think. In this episode, we sit down with leaders from L’ANZA and Vish to break down what’s really happening behind the color bar—from product waste and excess inventory to services that are performed but never actually charged for. We talk about how understanding your true cost per application can uncover hidden profit, why more inventory doesn’t necessarily mean better results, and how better systems create accountability without putting

  3. Episode · Aug 17, 2026

    The Power of Salon Apprenticeship (opens the original)

    Episode notes · Positive tone

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    What happens when you intentionally invest in developing talent from the very beginning? In this episode, you’ll hear from Chantal and Lily of ECLIPS Salon about the power of salon apprenticeship from both sides of the experience. Chantal shares what they’ve learned from 15 years of developing apprentices, while Lily gives you a look at what it’s like to learn, grow, and build confidence within the program today. They dive into how apprenticeship can shape technical skills, salon culture, client

  4. Episode · Aug 3, 2026

    Why Great Leaders Don't Want "Yes People" (opens the original)

    Episode notes · Positive tone

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    If everyone on your team agrees with you, it might be time to ask a different question. The best leaders aren't surrounded by "yes people." They're surrounded by people who care enough to challenge ideas, ask hard questions, and protect the vision—even when it's uncomfortable. In this episode, we talk about why healthy disagreement is one of the greatest assets your business can have, how to create a culture where your team feels safe speaking up, and why inviting feedback makes you a stronger l

  5. Episode · Jul 20, 2026

    The Pricing Mistake Even Successful Salon Owners Make (opens the original)

    Episode notes · Positive tone

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    Building a successful salon doesn't always mean you're charging the right prices. In this episode, Christopher sits down with Michelle Rouser of 40 Volume Salon to unpack what happened after taking her team through REFINE's SCALE program. Together, they discuss the importance of understanding your numbers, creating pricing strategies backed by data instead of assumptions, and involving your leadership team in major business decisions. They also explore how transparency builds trust, why team buy

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