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The RC Executive Lounge is where top healthcare finance leaders share bold strategies to grow revenue and accelerate cash flow.
- Indexed episodes, last 90 days
- 5
- Latest publication
- Sep 5, 2026
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- Earliest in this view
- Jul 13, 2026
Latest episodes
Mastering Modern Denials Management: Data Discipline, Agentic AI, and the Continuous Improvement Mindset | Taya Gordon (opens the original)
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In this episode of The RC Executive Lounge Podcast, Shawntea "Taya" Gordon, CEO of Atlas & Perpetua Healthcare Consulting, co-author of two MGMA-published books on revenue cycle management, and former adjunct professor at Harvard University, brings a data-first perspective to one of the most persistent challenges in healthcare finance. Claims denial management. Taya opens with a reframe that sets the tone for the entire conversation. Denial management is not a project with a start and end date.
Mission-Driven Revenue Cycle: Denials Prevention, Agentic AI, and Proactive Loss Mitigation | Thomasina Wilkins (opens the original)
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In this episode of The RC Executive Lounge Podcast, Thomasina Wilkins, Chief Revenue Officer at Sinai Chicago, shares how a mission-driven approach to revenue protection reshapes denials prevention at a major safety net system in Illinois. She opens with a principle that reframes how most organizations fight denials. Revenue cycle is all of us. It does not start at the back end, it starts at partnership and mission. Her signature approach, proactive loss mitigation, turns every step of the cycle
Rethinking Denials Management: AI, Predictive Strategy, and the Future of Revenue Cycle Leadership | Christina Slemp (opens the original)
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In this episode of The RC Executive Lounge Podcast, Christina Slemp, System Vice President of Revenue Cycle Financial Services at UNC Health, shares how a multi-dimensional approach to denial prevention is reshaping what claims denial management looks like at scale. Christina opens with a framework that challenges how most organizations think about denials. Prevention and prediction come first, not remediation. She describes running simultaneous phases of microtargeted denial work, each with a 9
Winning the Claims Denial War: Clinical Denials, Agentic AI, and the Ownership Mindset That Drives Results | Chris Spady (opens the original)
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In this episode of The RCM Executive Lounge Podcast, Chris Spady, Senior Vice President of Revenue Cycle at Erlanger Health System, shares how process discipline and an ownership mindset are reshaping denial management at one of Tennessee's most important community health systems. Chris opens with the single biggest structural shift in denial management over the last decade: the move from 85% technical denials to above 50% clinical denials. That shift requires cross-functional clinical teams, lo
The AI-Augmented Mid-Revenue Cycle: Autonomous Coding, Human-in-the-Loop Governance, and Upstream Prevention | Tami McMasters Gomez (opens the original)
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In this episode of The RCM Executive Lounge Podcast, Tami McMasters Gomez, Director of Revenue Integrity at UC Davis Health, shares how mid-revenue cycle can act as a strategic control point that protects revenue before it becomes at risk from an AR perspective. Tami opens with her framework for mid-revenue cycle priorities: authorization accuracy, real-time CDI, and denial root cause analysis tied to payer policy intelligence. When faced with a choice between expanding retrospective CDI review
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