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The Profit Loop With Alisa Conner

Simply satisfied customers are no longer enough. The market post-COVID has changed and people are requiring not only excellent customer service but personalized experience to go with it.

Podcast · By Alisa Conner · English · Official site

Indexed episodes, last 90 days
9
Latest publication
Sep 9, 2026
Audience
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Earliest in this view
Jul 8, 2026

Latest episodes

  1. Episode · Sep 9, 2026

    The #1 Thing Keeping Your Leaking Revenue Hidden (opens the original)

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    Only 24% of independent practice owners have real visibility into their own revenue leaks. Alisa explains why more reports won’t fix that and gives you a 3-step plan that will.

  2. Episode · Sep 2, 2026

    Attention Specialty Practice Administrators: Here's How to End Referral Leakage (opens the original)

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    Most independent practices treat referral partnerships as relationships to maintain rather than processes to build. That gap is exactly what private equity organizations exploit. In this episode, Alisa Conner breaks down what keeps referred patients from becoming scheduled patients, runs the practice math across 3 specialties, and lays out a 3-step plan to start recovering that revenue without spending another dollar on marketing. Book your Practice Triage Call: https://docs.alisaconner.com/widg

  3. Episode · Aug 26, 2026

    Why Your Most Loyal Patients Are One Referral From Leaving (opens the original)

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    A 15-year patient, one warm referral away from leaving. Not because she was unhappy, but because her dentist retired and nobody worked to keep the relationship warm through the transition. In this episode, Alisa breaks down what happens to patients when a physician leaves the practice, the two communication mistakes almost every practice makes during a transition, and the practice math across four specialties: orthopedics, ophthalmology, dental, and functional medicine, showing exactly what's fi

  4. Episode · Aug 19, 2026

    Why More Technology Won't Fix Your Practice (opens the original)

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    Nearly every practice Alisa talks to already suspects their technology doesn't talk to itself; they just assumed another subscription would fix it. In this episode, Alisa Conner breaks down why the technology leak is almost never a software problem, using a real example of a referral getting lost between two systems, the math behind why that gap can run over $1.1 million per physician, a 2024 physician time-use study, and a look at where online scheduling quietly loses the most patients. She clo

  5. Episode · Aug 5, 2026

    Your Practice Knowledge Gap Is Costing You More Than Your Marketing Budget (opens the original)

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    Turnover isn’t just an HR problem; it’s a revenue leak. This week: what the knowledge gap actually costs your practice, and the three-step plan to protect it before your best employee walks out the door.

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