The Practice Playbook Podcast with Susan Guthrie
An innovative and cutting edge podcast from one of the leading names in online mediation, legal tech and practice development, Attorney Susan Guthrie, who shares insights, tips and expert know how for dispute resolution professionals who want to build and grow a successful…
- Indexed episodes, last 90 days
- 5
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- Sep 10, 2026
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- Jul 16, 2026
Latest episodes
Your Fees May Be Building a Practice You Don't Want with Susan E. Guthrie on the Practice Playbook Podcast #474 (opens the original)
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Your fees are not just how you get paid. They may be quietly building the practice you are trying to escape. Every fee structure creates consequences. Hourly billing, flat fees, subscriptions, packages, phased fees, and hybrid models do more than determine revenue. They shape client expectations, boundaries, scope, workload, value perception, risk, and sustainability. That means the real pricing question is not simply, “What should I charge?” The better question is: What kind of practice does th
The Invisible Rules Running Your Practice on The Practice Playbook Podcast #473 (opens the original)
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"That's the way we've always done it" might be the most expensive phrase in your practice, even when you never say it out loud. Susan Guthrie explores the practice rules professionals follow without ever consciously choosing them, from availability and referrals to pricing, customization, and the very definition of success. The last two episodes of The Practice Playbook Podcast explored whether your practice is working for everyone but you and what your calendar reveals about your business model
A Full Calendar Is Not a Business Plan with Susan Guthrie on the Practice Playbook Podcast #472 (opens the original)
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A full calendar can feel like proof that a practice is working. The phone rings, the referrals come in, the consultation requests land in the inbox, and from the outside, that looks like success. But inside the practice, a full calendar can hide a lot. In fact, a full calendar is not the same as a healthy practice. In this solo episode, Susan Guthrie continues the lead-up to the launch of The Business Plan Playbook, Second Edition, by turning to one of the clearest places a practice tells the tr
Is Your Practice Working for Everyone but You? on the Practice Playbook Podcast #471 (opens the original)
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Have you ever looked at your practice and thought, this should feel better than it does? Not because you hate the work. Not because you're bad at it. In fact, the opposite is often true: you may be very good at the work, you may care deeply about your clients, and you may have every outward sign of success, and still feel like something is off. That's the question we tackle in a special series about intentional practice design, kicking off with this episode. Intentional practice design is built
From Startup to Anthropic: How Descrybe Is Changing Professional Practice on the Practice Playbook Podcast #570 (opens the original)
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AI in the legal world is often met with fear instead of curiosity, but Susan Guthrie has a different take: used with the right skepticism, it doesn't replace professional judgment, it frees practitioners to use more of it. That shift is exactly what's playing out with Descrybe, the legal research tool that's gone from a free startup product to one of Anthropic's official launch partners for Claude for Legal in just eighteen months. Susan sits down with the co-founders of Descrybe, Kara Peterson
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