The Optimised Practice Podcast
Expert advice to help you build a profitable, stable and highly respected healthcare practiceEach episode aims to solve 1 specific problem that practice owners face.
- Indexed episodes, last 90 days
- 4
- Latest publication
- Sep 23, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 17, 2026
Latest episodes
What I’ve Had to Unlearn to Become a CEO (opens the original)
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Becoming a CEO isn’t just about learning more. It’s about unlearning the habits that once made you successful, from being constantly busy to needing control, doing everything yourself, and thinking growth means getting bigger.Subscribe so you never miss an episode and reach out to The Hive if you're ready to build a profitable, stable, and respected practice that works without you.
10 Things I Wish I Knew Before Starting My Healthcare Practice (opens the original)
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When Emma Price opened Supafoot in 2014, she thought being a great podiatrist was enough. She was wrong.In this episode, host Emma Price shares the 10 lessons she wishes someone had told her before she opened her practice — from mastering cash flow and building systems, to hiring slowly, marketing confidently, and making the shift from clinician to CEO.Whether you're just starting out or years into running your own healthcare practice, these lessons will save you time, money, and a lot of sleepl
Online Marketing 101 (opens the original)
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What does effective marketing actually look like for a healthcare practice? In this episode of The Optimised Practice Podcast , host Emma Price is joined by Michael Schumacher from HMDG to break down the fundamentals of healthcare marketing, from getting the basics right before spending on ads to building visibility, attracting the right patients, and understanding whether your marketing is actually delivering a return. Michael shares practical insights on why your website, booking system, SEO,
Handling Patient Complaints: How to Turn Frustrations into 5 Stars (opens the original)
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How do you handle patient complaints without damaging trust? No healthcare practice is complaint-free but the way you respond can make all the difference. In this solo episode of The Optimised Practice Podcast, host Emma Price shares five practical strategies for handling patient complaints with confidence, empathy, and professionalism. Learn why complaints aren't just problems to solve—they're valuable opportunities to strengthen your systems, improve patient relationships, and protect your pra
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