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The Optimised Practice Podcast

Expert advice to help you build a profitable, stable and highly respected healthcare practiceEach episode aims to solve 1 specific problem that practice owners face.

Podcast · By The HIVE - Your Guide To Best Practice · English · Official site

Indexed episodes, last 90 days
4
Latest publication
Sep 23, 2026
Audience
Checking…
Earliest in this view
Jul 17, 2026

Latest episodes

  1. Episode · Sep 23, 2026

    What I’ve Had to Unlearn to Become a CEO (opens the original)

    Episode notes · Neutral tone

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    Becoming a CEO isn’t just about learning more. It’s about unlearning the habits that once made you successful, from being constantly busy to needing control, doing everything yourself, and thinking growth means getting bigger.Subscribe so you never miss an episode and reach out to The Hive if you're ready to build a profitable, stable, and respected practice that works without you.

  2. Episode · Sep 1, 2026

    10 Things I Wish I Knew Before Starting My Healthcare Practice (opens the original)

    Episode notes · Neutral tone

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    When Emma Price opened Supafoot in 2014, she thought being a great podiatrist was enough. She was wrong.In this episode, host Emma Price shares the 10 lessons she wishes someone had told her before she opened her practice — from mastering cash flow and building systems, to hiring slowly, marketing confidently, and making the shift from clinician to CEO.Whether you're just starting out or years into running your own healthcare practice, these lessons will save you time, money, and a lot of sleepl

  3. Episode · Aug 15, 2026

    Online Marketing 101 (opens the original)

    Episode notes

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    What does effective marketing actually look like for a healthcare practice? In this episode of The Optimised Practice Podcast , host Emma Price is joined by Michael Schumacher from HMDG to break down the fundamentals of healthcare marketing, from getting the basics right before spending on ads to building visibility, attracting the right patients, and understanding whether your marketing is actually delivering a return. Michael shares practical insights on why your website, booking system, SEO,

  4. Episode · Jul 17, 2026

    Handling Patient Complaints: How to Turn Frustrations into 5 Stars (opens the original)

    Episode notes · Positive tone

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    How do you handle patient complaints without damaging trust? No healthcare practice is complaint-free but the way you respond can make all the difference. In this solo episode of The Optimised Practice Podcast, host Emma Price shares five practical strategies for handling patient complaints with confidence, empathy, and professionalism. Learn why complaints aren't just problems to solve—they're valuable opportunities to strengthen your systems, improve patient relationships, and protect your pra

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