HeyJaredThe Not-Boring Tech Writer
Some people hear the phrase "technical writing" and think it must be boring. We're here to show the full complexity and awesomeness of being a tech writer.This podcast is for anyone who writes technical documentation of any kind, including those who may not feel comfortable…
- Indexed episodes, last 90 days
- 5
- Latest publication
- Sep 3, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 9, 2026
Latest episodes
Making the leap from tech writing to customer education with Katie Cox (opens the original)
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In this episode, I talk with Katie Cox, an instructional designer who has spent her career in customer education and now builds an entire product Academy as a team of one. We talk about what customer education actually means and how it differs from documentation, how she partners with technical writers and has them review every course before it ships, the skills that transfer if you're a tech writer thinking about making the pivot, and why feedback is a gift you shouldn't take personally. — Kati
Kate sounds off on being more human (and not boring) (opens the original)
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In this solo episode, I share my latest content updates progress and reflect on my takeaways from Mat Patterson’s interview (S3:E42) . I also share how my content in the Support KB has evolved over time and reflect on treating emails and other content forms as an invitation into someone’s space. — Due to some medical things in the last month, I haven’t made significant progress on the article editor updates, but I have been keeping up with new releases. The Okta SCIM integration I mentioned in e
Writing more human content with Mat Patterson (opens the original)
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In this episode, I talk with Mat Patterson, a CX professional turned technical marketing writer who spent nearly a decade each at Campaign Monitor and Help Scout before going freelance and founding More Human Content. We talk about why content that keeps its personality connects better than content with all the edges sanded off, how he treats an email newsletter as an invitation into someone's inbox rather than a transaction, why small companies shouldn't voluntarily start sounding like big ones
Kate sounds off on making things better (opens the original)
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In this solo episode, I share my latest content updates progress and reflect on my takeaways from Vladimir Izmalkov’s interview (S3:E40) . I also share my definition of productive procrastination, a documentation jobs board maintained by Adam Pugh, and our new “ Hire a tech writer ” program here on the podcast. — I partnered with Sue, one of our developers, on an Okta SCIM integration project, doing some of the integration testing and creating the documentation so we could submit our integration
Mapping your technical writing skill tree with Vladimir Izmalkov (opens the original)
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In this episode, I talk with Vladimir Izmalkov, an experienced technical communicator who has built and managed documentation teams and worked across open source and enterprise software in both English and Russian. We talk about his RPG-inspired "skill tree" for technical writers, how mapping your skills into different "classes" can help you make sense of a nonlinear career, and how to build a personal grading system that lets you evaluate yourself against a job's requirements and pitch your adj
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