HeyJaredThe Mode/Switch with Craig Mattson
A newsletter that equips mid-level leaders for effective internal communication so they and their teams can thrive.
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- Sep 22, 2026
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- Jul 21, 2026
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Are you suffering organizational neuropathy? (opens the original)
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For the past four years, I have been losing sensation in my feet. At first, they felt prickly and tingly. Then my soles started to deaden. These days, I hate to go without socks and slides around the house. Barefoot, I flap about on dead hobbit feet. My doctor has diagnosed neuropathy and cautions that I might never find a cure. She sent me to a neurologist who poked my feet with a needle and then said, “Yep. Let us know if you start to lose feeling in your legs.” I generally trust doctors. I pr
How to Be a Better Jellyfish (opens the original)
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A good memory, a deflating meetingHere’s a core childhood memory: standing on my toes in the warm waters of the Gulf of Mexico, talking with my Aunt Cheri about whatever popped into our heads. We felt giddy because, every time a wave came in, we would lose footing in the blue-green water. I remember worrying about hammerheads. But although we never saw sharks, we did see the gelatinous bubbles of jellyfish.<a class="image-link image2 is-viewable-img" href="https://substackcdn.com/image/fetch/$s_
“Why do we have to leave work to be well?” (opens the original)
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Welcome to The Mode/Switch Pod…When your team’s feeling sad or exhausted or angry on the clock, you need to get them off the clock—right? Tell them to take PTO already. Tell them to take a vacation. Tell them to have a nice weekend. (Sometimes you want to tell them to resign.)But all these choices seek emotional health outside of work. Steve Cuss asks, why can’t we take steps to feel better at work? As it turns out, you can. In a frank conversation with Steve, the author
The stories we tell about the stuff that happens (opens the original)
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Hello there, Mode/Switchers—and Happy Tuesday! This newsletter helps you, as a mid-level leader, do more than cope when work’s a lot. I’m grateful to Pratiqk Jaani for being this week’s guest writer! The message isn’t the meaningFor around 18 months, I worked as a virtual finance director for a client whose business needed roughly £150,000 at the end of every month to meet payroll.I oversaw the collection team responsible for chasing money owed to the company. As payday approached, if the money
Why There’s So Much “Stupid Work” (opens the original)
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Your communication with a team doesn’t just convey instructions. It does stuff. That’s an insight from communication theory. But it’s also a persistent insight from this week’s podcast conversation with Better Life Lab’s Brigid Schulte, author of the recent book Over Work, a journalistic investigation of job addiction and its causes. For her, managerial communication can generate a lot of what she calls “st
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